Senior Program Manager, Market Shaping

Clinton Health Access Initiative•,

12d

About The Position

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low- and middle-income countries by supporting governments and the private sector to create and sustain high-quality health systems. CHAI's work has expanded from its origins in HIV/AIDS to encompass infectious diseases like COVID-19, malaria, tuberculosis, and hepatitis, as well as non-communicable diseases such as cancer, diabetes, and hypertension. The organization also focuses on accelerating vaccine rollout, reducing maternal and child mortality, combating malnutrition, and increasing access to assistive technology. CHAI invests in strengthening health systems through human resources for health, digital health, and health financing, with a strategy grounded in maximizing sustainable impact at scale, ensuring government leadership, national scalability, and global knowledge sharing. CHAI values its diverse team of enthusiastic individuals across 40 countries and is committed to providing an environment of fairness and mutual respect, recognizing that diversity advances its mission. The Market Shaping cluster specifically addresses structural barriers to access and fosters competitive, sustainable markets for new health products by coordinating global efforts to accelerate the introduction and uptake of promising products in low- and middle-income countries (LMICs), working with manufacturers, governments, and multilateral organizations to lower prices, expand availability, and build evidence for scaled adoption.

Requirements

Advanced degree in Business, Economics, Public Health, or a related discipline, with at least 9–11 years of relevant work experience.
Demonstrated success independently managing large, highly complex programs with multiple stakeholders, significant budgets, and numerous moving parts.
Proven experience managing, developing, and mentoring staff.
Excellent written and oral communication skills, including the ability to prepare and deliver polished, persuasive materials for senior internal and external audiences.
Strong organizational skills and exceptional attention to detail.
Ability to set direction, manage multiple competing priorities, and operate independently with minimal oversight.
Ability to perform effectively in high-pressure situations and in fast-paced, multicultural environments with significant ambiguity.
Strong relationship management skills, including demonstrated ability to build, manage, and navigate senior internal and external stakeholder relationships, including through conflict.
Strong understanding of program financial management, budgeting, and donor fiscal requirements.
High proficiency in Microsoft Office (Excel, PowerPoint, Word).
Familiarity with global health issues.

Nice To Haves

Experience in the pharmaceutical, diagnostics, or healthcare industry.
MBA, MPH, or PhD in a relevant discipline.
Project Management Professional (PMP) certification.
Experience working in low- and middle-income countries or resource-limited settings.
Familiarity with health financing mechanisms (Global Fund, Gavi, bilateral donors, etc.).

Responsibilities

Lead the operating rhythm of a large, complex program, including work planning, milestone tracking, risk management, and budget oversight across a distributed, multi-country team.
Own program delivery end-to-end, ensuring workstreams stay on schedule, on budget, and aligned with donor and organizational expectations.
Design and continuously improve project management tools and processes to track work plans, milestones, deliverables, and risk across the portfolio.
Oversee the production of high-quality program deliverables globally and across countries, including donor reports, board materials, and presentations for senior external audiences.
Lead high-level calls and convenings with partner organizations, donors, and senior stakeholders, and represent the program in relevant external forums.
May directly manage and develop junior and mid-level staff, including providing feedback, supporting professional growth, and contributing to hiring decisions.
Anticipate and proactively resolve roadblocks that cross program or organizational boundaries, escalating and building buy-in for solutions as needed.
Ensure organized, complete, and accessible program documentation and files.
Lead the development of analyses and frameworks to identify and prioritize new product opportunities and market shaping interventions.
Guide and quality-assure product landscaping efforts to inform CHAI strategy and programs.
Shape and deliver presentations, briefs, and other materials for senior stakeholders, country teams, and donor engagement.
Cultivate and manage relationships with existing and prospective donors, and lead identification of new program and funding opportunities.
Contribute to the cluster's broader strategy and help set the technical approach for the program area.
Other responsibilities may be assigned as needed.