Senior Program Manager, Mapping Operations

Nuro•Mountain View, CA

1d•$132,000 - $198,000

About The Position

Nuro is seeking a Senior Program Manager for Mapping Operations to lead the strategic health of mapping operations end to end. This role involves overseeing how work flows, defining quality standards, fostering collaboration, and evolving tools and processes to support Nuro's rapid growth. The ideal candidate will possess strong systems thinking, comfort with ambiguity, excellent stakeholder management skills, and an AI-native approach to problem-solving. This position offers the opportunity to significantly impact Nuro's ability to scale its autonomous driving technology.

Requirements

6+ years in program management, project management, operations, technical operations, or a related role in a software or technology environment.
Experience working close to technical or operational systems, with a track record of designing, redesigning, or scaling how work gets done.
AI-native instincts and practical experience applying AI to operational, analytical, or automation problems.
Confidence under pressure, sound judgment in ambiguity, and the ability to help others stay focused through change.
Strong stakeholder management, including the ability to push senior partners while maintaining trust.
Executive-level communication and strong data fluency, including metrics, reporting, trend analysis, and structural decision-making.

Nice To Haves

Experience in mapping, geospatial systems, autonomous vehicles, robotics, or related operational domains.
Prior people management or mentorship of junior PMs, operations specialists, or labeling teams.
Experience with offshore, distributed, or vendor teams.
Demonstrated improvements to operational quality or throughput at scale.

Responsibilities

Own and evolve the strategic health of mapping operations end to end, from intake to quality standards to defining 'done'.
Identify the next operational unlock across workflow, tooling, partner coordination, policy, data, or emerging needs.
Partner with engineering and tooling teams to build scalable infrastructure for mapping operations.
Turn ambiguous problems into clear plans with milestones, owners, risks, and success criteria.
Drive alignment across engineering, product, operations, tooling partners, and vendors through clear analysis and recommendations.
Hold partners accountable to commitments while preserving strong working relationships.
Represent Mapping Operations in senior leadership conversations as both a safety and business signal.
Help the team stay focused and effective as priorities shift.
Use AI to accelerate investigation, analysis, documentation, automation, and workflow improvement.
Identify where AI can reduce manual work, improve diagnostics, or unlock new operating models.
Partner with engineering and tooling teams to embed AI into core mapping operations systems.
Model responsible, effective AI use and help the team build confidence with it.
Evolve labeling policy frameworks, taxonomy governance, and review methods that scale.
Surface quality gaps early and build feedback loops that prevent repeat issues.
Connect field data and autonomy feedback back into labeling policy, workflow design, and quality review.
Use metrics and qualitative signals to improve quality, consistency, and throughput.
Mentor labeling specialists, junior PMs, and cross-functional partners.
Raise the bar on diagnostic thinking, policy fluency, stakeholder communication, and operational rigor.
Model strong systems thinking, AI fluency, and cross-functional influence.
Create clarity in a fast-moving environment.