Senior Program Manager & Key Client Lead, Data Centers

Ramboll • Seattle, WA

1d • Hybrid

About The Position

Ramboll is seeking a senior leader to own the integrated client relationship, technical direction, and delivery agenda for a priority data center client in North America. The role combines program and project management, technical leadership, executive client engagement, and measurable account-growth responsibility. The position is hybrid and may be based in Seattle, Denver, Vancouver, Calgary, Arlington, Toronto, Boston, Syracuse, Chicago, or Houston.

The successful candidate will serve as the senior day-to-day client partner, translate the client’s multi-site development needs into a coordinated account and program plan, and bring together Ramboll capabilities across power systems, substations, interconnection, generation, and other service lines. They will lead complex delivery through project managers, oversee a portfolio of multidisciplinary assignments, and support consistent performance in scope, schedule, quality, budget, commercial outcomes, and client satisfaction.

The role also has direct responsibility for developing and executing annual client and sales plans, maintaining a qualified opportunity pipeline, leading priority pursuits, and converting client needs into profitable, repeatable work. The position works across Ramboll’s North America Power Systems team and the broader global data center and infrastructure organization, collaborating across disciplines and locations and influencing without relying on direct authority.

Requirements

• 10 or more years of experience across project, program, client, or business management, including success leading multidisciplinary projects or related portfolios.
• Experience managing scope, schedule, budget, risk, quality, and client satisfaction.
• Expertise in a relevant power systems discipline and breadth to guide multidisciplinary teams.
• Understanding of power availability, utilities, substations, transmission, generation, load interconnection, and the impact of ISO/RTO processes on schedules and risk.
• Ability to build senior client relationships, develop account plans, win repeat business through proposals and negotiations, and communicate technical and commercial issues clearly.
• Ability to work independently, bring together teams across disciplines and locations, and coach others.
• Experience improving practices or business results beyond a single project.
• Experience with CRM and project financial systems.
• Bachelor’s degree in electrical, energy, or power systems engineering, construction management, business, or a related field.

Nice To Haves

• Direct experience working with a data center developer, hyperscaler, or colocation provider; experience with other energy-intensive clients is also relevant.
• Experience with Maconomy or a comparable project financial platform.
• Advanced degree in a technical field or business.
• PMP certification.
• Professional Engineer licensure; equivalent program, client, and commercial leadership experience may be considered.

Responsibilities

• Support the account team and develop and deliver annual account and sales plans.
• Drive sustainable net sales growth from the named account by building a qualified opportunity pipeline and converting opportunities into profitable work.
• Align growth objectives with North America Energy leadership through the annual PDP/KPI process.
• Build relationships across the client’s development, engineering, leadership, procurement, real estate, sustainability, and operations teams.
• Raise Ramboll’s profile through client content, technical publications, workshops, conferences, seminars, and executive forums.
• Share market insights and account lessons to inform North America data center strategy, planning, and service development.
• Maintain current CRM account, contact, activity, opportunity, positioning, pipeline, and sales forecast information, and use agreed metrics to guide decisions and follow-through.
• Lead project managers delivering mid-to-large multidisciplinary data center infrastructure projects.
• Direct project managers, technical leads, subconsultants, and vendors to meet scope, schedule, quality, budget, and commercial goals.
• Use Maconomy and other Ramboll financial systems for project controls, forecasting, and reporting.
• Address delivery and commercial risks early, pursue project opportunities, and resolve uncertainty through decisions, escalation, and corrective action.
• Lead project closeout, client feedback, and lessons learned to improve delivery and repeat business.
• Develop consistent practices, reusable tools, improved processes, and innovative digital deliverables to improve speed, quality, and scalability across the account and data center portfolio.
• Align internal Power Systems, Energy, Environment & Health, Water, Buildings, and other teams around client priorities.
• Influence across the matrix and secure resources without relying on direct authority.
• Coach project managers and technical leaders in client development, commercial judgment, risk, and executive communication.
• Mentor disciplines and practice areas to build expertise, share knowledge, and support growth.
• Independently deliver or direct complex technical work and develop assignment scopes and budgets.
• Act as a recognized data center power expert, directing complex or specialized power systems, substation, transmission, generation, and interconnection work.
• Review others’ decisions, proposals, and deliverables for quality, technical viability, and achievable commitments.
• Improve engineering standards, reusable methods, and guidance using lessons learned.
• Develop practical, innovative solutions that address client objectives, risk, constructability, cost, schedule, permitting, and utility or ISO/RTO requirements.

Benefits

• Flexible work environment
• Investment in your development
• Leaders you can count on, guided by Ramboll’s Leadership Principles
• Long-term thinking of a foundation-owned company
• Comprehensive benefits package supporting well-being, professional development, and work-life balance
• Position may be eligible for bonus, overtime, or other forms of compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior