Senior Program Manager I, Operations, Trust and Safety
About The Position
As a Program Manager at Google, you will lead complex, multidisciplinary projects from start to finish, working with stakeholders to plan requirements, manage schedules, identify risks, and communicate with cross-functional partners. Projects may span offices, time zones, and regions, requiring coordination of participants and clear updates on progress and deadlines. This role is within Google Trust & Safety, a team of abuse-fighting and user-trust experts that works across Google to address abuse such as malware, spam, and account hijacking. The team includes Analysts, Policy Specialists, Engineers, and Program Managers and works to reduce risk and fight abuse across Google products, protecting users, advertisers, and publishers globally in more than 40 languages. The Senior Program Manager will manage a portfolio of high-impact programs, establish communications and governance practices, improve program review and resource stewardship, and build alliances across the organization.
Requirements
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in program or project management.
- Experience in trust and safety.
- Experience in operations and internal stakeholder management.
Nice To Haves
- 8 years of experience managing cross-functional or cross-team projects.
- Experience in compliance, information security, IT audit, or risk management.
- Familiarity with Google products, types of online abuse, and policy development or strategies.
- Excellent investigative, quantitative, and statistical problem-solving skills.
Responsibilities
- Implement communications standards across a portfolio of programs, including executive and key-partner communications.
- Establish a reliable and visible cadence for program reviews, decision-making, prioritization, and resource stewardship, with measurable efficiency and utilization improvements and organization-wide impact.
- Lead a governance structure that drives effective executive decision-making.
- Define and manage a program portfolio that solves problems targeting high business impact for the organization.
- Build alliances with cross-organization and cross-functional stakeholders with aligned priorities.
Benefits
- 20% bonus target
- Equity
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
