Senior Program Manager, Business Transformation

DISCO•Austin, TX

About The Position

As a Senior Program Manager within the Business Transformation team, you will serve as an organizational connector and accelerator across DISCO's enterprise. You will directly champion and operationalize our Go-to-Market (GTM) Strategic Initiatives — turning high-level corporate strategies into measurable, revenue-generating reality. From initial discovery to final business adoption, you will partner directly with cross-functional business owners to orchestrate the execution of complex, high-visibility transformations. You will deliver program materials—including comprehensive Project Charters, Change Management roadmaps, and detailed future-state process designs—that empower business teams to scale efficiently. Acting as a trusted operational advisor, you will equip executive sponsors with clear risk mitigations and business-impact metrics, seamlessly guiding senior leadership through critical decision-making processes that secure DISCO's long-term vision.

Requirements

5+ years of dedicated experience managing complex, cross-functional business programs and projects.
Hands-on experience in process management and of designing change management strategies tied to project rollouts.
Clear, concise verbal and written communication skills with the professional presence required to partner with, present to, and advise senior executive stakeholders.
Highly self-motivated, proactive, and exceptionally comfortable navigating and bringing order to ambiguous or rapidly evolving environments.
Strong organizational, critical thinking, and problem-solving skills, with a proven ability to use data-driven insights to uncover root causes and design scalable solutions.
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.

Nice To Haves

Lean or Continuous Improvement (CI) certification.
Prosci Change Management Certification
Direct specialized knowledge or previous experience supporting GTM functions.
Advanced presentation-building capabilities (Google Slides) and mastery in structuring complex executive choices to drive swift consensus.

Responsibilities

Manage the end-to-end approach, process, and lifecycle for complex, transformational initiatives; align project workstreams, manage resources, and resolve cross-functional dependencies.
Own project scope, timelines, schedules, and budgets from discovery through design, build, roll-out, and official close, ensuring that critical business outcomes and intended ROI are achieved.
Create comprehensive change management strategies and actionable plans (including Impact Analyses, Stakeholder Analyses, Communication Plans, and Training Plans) to drive overall organizational readiness and adoption of new systems or workflows.
Map current-state (As-Is) and design optimized future-state (To-Be) business processes, identifying structural gaps, removing inefficiencies, and gathering technical business requirements.
Build, track, and monitor project-specific KPIs to objectively measure business performance, execution health, and long-term value creation.
Build trusted partnerships with Executive Stakeholders and leadership teams across DISCO (including Sales, Marketing, Customer Success, and IT) to facilitate alignment, streamline communication, and lead executive decision-making.