Senior Program Director - Bartlett YMCA

YMCA of Memphis & The MId•Bartlett, TN

About The Position

The Senior Program Director provides strategic, operational and community-focused leadership for a flagship YMCA center and school district. The role oversees Before and After Care, Summer Camp, and youth and family programming, while supporting high-quality childcare and school-age programs. Responsibilities include hiring and developing staff, creating and delivering quality programming, and meeting enrollment, engagement, revenue, budget and expense targets. The director builds relationships among the YMCA, community members, schools and community partners through visible engagement and program delivery. Under the general direction of the Senior Vice President of Center Operations, the role helps ensure successful center operations, including membership and program development, budgeting, financial results, personnel management, fundraising and community relations. The position requires flexibility for evenings and weekends and may require travel within the Mid-South region. Physical demands include climbing, sitting, standing, pushing, walking, kneeling, stooping, exposure to outdoor and chemical elements, lifting up to 50 pounds, and possible assistance during inclement weather.

Requirements

Bachelor’s degree in human services, business, nonprofit management, education or a related field.
At least five years of senior leadership and supervisory experience in YMCA operations, nonprofit management, childcare or related environments.
Proven experience in branch or site-based operations, financial management and team leadership.
Strong leadership, communication and relationship-building skills.
Demonstrated ability to lead fundraising and engage volunteers and board members.
Financial acumen, including experience managing budgets and ensuring accountability.
Ability to lead through change, complexity and growth.
Commitment to equity, inclusion and community impact.
Flexibility to work evenings and weekends to support branch operations, board meetings, fundraising events and community engagement.
Ability to travel within the Mid-South region as required.
Ability to perform physical activities including climbing, sitting, standing, pushing, walking, kneeling and stooping; lift up to 50 pounds; and assist during inclement weather if required.
Commitment to child safety and following reporting requirements for allegations or suspicions of child abuse.

Nice To Haves

YMCA experience; preference will be given to candidates with this experience.
Experience working with volunteer boards and fundraising initiatives.

Responsibilities

Lead YMCA programs at the center and in the school system, ensuring excellence in programs, services and facilities.
Plan, deliver and evaluate branch programs and services that support youth development, healthy living and social responsibility.
Ensure program quality, safety and compliance with Association standards and applicable regulations.
Oversee youth and family programming, fostering innovation and community partnerships while meeting revenue goals.
Recruit, hire, coach and develop staff, and promote an inclusive, accountable and performance-driven culture.
Manage youth and family operating budgets, forecasts and financial controls; monitor revenue, expenses and financial performance.
Support the branch annual campaign and other fundraising and philanthropic initiatives; build relationships with donors, volunteers and community partners.
Represent the YMCA’s mission and impact in the community.
Support volunteer recruitment, orientation, engagement and development, and collaborate with volunteers on community engagement, fundraising and advocacy.
Oversee before- and after-school and camp programs in partnership with the youth development team, ensuring safe, high-quality and developmentally appropriate experiences.
Ensure compliance with state licensing, regulatory requirements, YMCA standards and child safety policies, including staffing ratios, training and documentation.
Partner with childcare and school-age program leaders to improve program quality, staff development, enrollment and financial sustainability.
Build relationships with school district leaders, principals and community partners to support program alignment and success.
Use program data and outcomes to identify opportunities for continuous improvement and anticipate and mitigate operational, compliance and reputational risks.
Collaborate with Association leadership on expansion, innovation and strategic planning for childcare and youth development services.
Provide safe, high-quality break and summer camp opportunities at the community center and/or partner sites.
Build relationships with local government, school leaders, community organizations and civic partners; strengthen the Y’s community presence and advocate for children, families and communities.
Collaborate with Association leadership and cross-functional teams to implement strategic initiatives, model YMCA values and perform other duties as assigned.