Senior Program Coordinator (Hybrid Work Schedule)

Parts Town•Fort Wayne, IN

1d•$54,801 - $73,956•Hybrid

About The Position

Parts Town is seeking a highly organized, strategic, and relationship-driven Senior Program Coordinator to support the execution and ongoing success of their Institutional Group Purchasing Organizations (GPO) & Major programs. In this role, you will serve as the primary day-to-day point of contact for GPO partners, coordinating program execution, facilitating communication, and ensuring operational excellence across the organization. You will work closely with Sales leadership and commercial stakeholders to coordinate cross-functional initiatives, support new program implementations, oversee operational processes, and help strengthen strategic partnerships. This role serves as the central connector between GPO partners and internal teams—including Sales, Operations, Finance, Pricing, Data Management, Marketing, Customer Experience, and IT—to ensure programs are executed efficiently, member needs are addressed, and strategic initiatives remain on track.

Requirements

5+ years of experience managing programs, projects, or strategic business initiatives in a cross-functional environment.
Proven ability to manage multiple stakeholders, prioritize competing initiatives, and drive projects to successful completion.
Strong analytical skills with experience developing reports and leveraging data to support business decisions.
Advanced proficiency with Microsoft Excel and PowerPoint.
Exceptional organizational and communication skills.
Comfortable leading meetings, facilitating collaboration, and influencing without direct authority.
Resourceful self-starter who thrives in a fast-paced environment.
Demonstrated ability to identify process improvements and implement scalable solutions.

Nice To Haves

Experience with Salesforce, Tableau, Power BI, Access, or similar reporting tools.

Responsibilities

Serve as the primary day-to-day contact for Institutional GPO partners, coordinating operational activities and ensuring timely communication between external partners and internal stakeholders.
Coordinate the onboarding and implementation of new GPOs & major programs, facilitating cross-functional execution and ensuring all operational requirements are completed.
Partner with commercial leadership to support strategic GPO initiatives and execute program enhancements.
Facilitate meetings with internal teams and external GPO partners to align priorities, communicate progress, resolve operational issues, and track action items.
Monitor program performance, identify opportunities for process improvements, and recommend operational enhancements that improve partner and member experiences.
Coordinate reporting, account alignment, member eligibility, and program compliance while maintaining data integrity across business systems.
Collaborate across Sales, Operations, Finance, Pricing, Marketing, Data Management, Customer Experience, and IT to support successful program execution and continuous improvement.
Serve as the internal subject matter expert for GPO program operations and partner requirements.