SENIOR PROGRAM COORDINATOR, Auxiliary, Office of Housing

Boston UniversityBoston, MA
Onsite

About The Position

The Senior Program Coordinator, Auxiliary, Office of Housing is responsible for the operation of the furniture warehouse, including the delivery of furniture and appliances to university residences. This role also manages vending services, such as the distribution of MicroFridges and Safes, and oversees a team of 6-10 students who handle furniture deliveries to approximately 200 student residences. The position involves managing the maintenance, parking, and cleanliness of two box trucks, determining the status of furniture and appliances for disposal, donation, or reuse, and receiving and verifying deliveries from vendors. Additionally, the role requires maintaining inventory records, conducting physical inventories, coordinating barcoding, processing furniture requests, and supporting operations during peak periods like move-in/out and summer projects. The coordinator also assists the Assistant Director with summer residence hall projects, oversees damage billing, inspects empty rooms at the end of semesters, and manages all vending services operations, including laundry facilities and the UPS storage program. This includes managing the vending service account, handling communications (emails, calls, website), and managing the budget.

Requirements

  • Ability to lift and carry 50 lbs.
  • Ability to lift and move heavy furniture, appliances, equipment, and supplies.
  • Maintain inventory records.
  • Conduct monthly physical inventory.
  • Inform supervisor of inventory levels.
  • Process furniture requests.
  • Oversee and conduct damage billing.
  • Manage vending services operations.
  • Manage vending service account.
  • Respond to emails, calls, website inquiries.
  • Manage budget.
  • Oversee, train, supervise, and evaluate student staff.

Responsibilities

  • Operate furniture warehouse and manage delivery of furniture and appliances to university residences.
  • Oversee a crew of 6-10 students for furniture delivery to approximately 200 student residences.
  • Manage vending services, including the distribution of MicroFridges and Safes during the academic year and summer.
  • Organize prompt and cost-efficient delivery of furniture and appliances.
  • Dispatch student staff for furniture and appliance deliveries.
  • Oversee maintenance, parking, and cleanliness of two box trucks.
  • Determine the status of furniture and appliances for disposal, donation, or reuse.
  • Receive furniture deliveries from vendors and verify quantity and quality.
  • Maintain physical inventory in the warehouse, ensuring proper storage.
  • Coordinate barcoding of furniture and appliances in residences.
  • Process furniture requests for the central furniture warehouse.
  • Organize and support operations during busy periods (move-in/out, transitions, cyclical projects).
  • Support the Assistant Director with summer residence hall projects.
  • Oversee and conduct damage billing with student staff.
  • Inspect empty rooms at the end of each semester to assess the condition of rooms/suites/apartments.
  • Assist in managing all vending services operations, including MicroFridges/Safes, TVs, laundry facilities, and the UPS storage program.
  • Manage the vending service account, responding to emails, calls, website inquiries, and budget matters.
  • Oversee, train, supervise, and evaluate student staff (6-10) assisting with furniture and appliance moving and delivery.
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