Senior Professional Services Project Manager

Ataccama • Toronto, ON

4d • CA$125,000 - CA$140,000 • Hybrid

About The Position

Ataccama is seeking a Senior Professional Services Project Manager to lead complex customer implementations of the Ataccama ONE platform. This newly created role offers the opportunity to shape how project delivery evolves. The Project Manager will be the driving force behind each engagement, coordinating internal teams, partners, and customer stakeholders to ensure successful delivery on time, within budget, and aligned with expectations. The role also involves contributing to the strategic development of the Project Management Office by capturing lessons learned and improving delivery processes.

Requirements

• 5-8 years of experience in Project Management within IT, software, data, or digital transformation environments.
• Strong knowledge of project management methodologies (Agile, Scrum, Kanban, Waterfall, or hybrid approaches).
• Experience managing project scope, budget, timelines, risks, and dependencies and identifying the critical path.
• Ability to work effectively with both technical and business teams.
• Excellent communication skills, including executive-level reporting.
• Strong organizational and documentation skills.
• Excellent in written and spoken English.
• Proven experience delivering customer-facing technology projects, preferably in professional services or consulting.
• Persuasive, encouraging and motivating.

Nice To Haves

• Experience delivering data governance or data quality projects in regulated industries such as financial services, healthcare, or insurance.
• Familiarity with Ataccama or similar enterprise data platforms and related projects.
• Experience working for a software vendor, SaaS provider, or professional services organization.
• Exposure to cloud environments (AWS, Azure, GCP) and modern data platforms (Snowflake, Databricks, BigQuery).
• Project Management certification (PMP, PRINCE2, Agile/Scrum certification).
• Experience coordinating multi-vendor or partner-led project delivery.
• Experience with Rocketlane or other Professional Services Automation/Project Management tools.

Responsibilities

• Lead and deliver complex customer implementations on the Ataccama ONE platform, including Data Quality, Data Governance, Master Data Management, Data Catalog, and Reference Data Management spanning both cloud and on-prem deployments.
• Own end-to-end project delivery including initiation, planning, execution, monitoring, and closure, ensuring projects are delivered on time, within scope, and on budget.
• Act as the primary point of contact for customers, coordinating internal Ataccama teams and customer stakeholders across business, data governance, engineering, and IT functions.
• Partner with Customer Success to identify project expansion opportunities, manage change requests and support project health conversations.
• Define and manage project plans, timelines, milestones, risks, dependencies, and resource allocation across multiple concurrent engagements.
• Ensure strong governance, clear communication, and alignment between customer expectations, contractual commitments, and delivery outcomes.
• Facilitate project status meetings, steering committees, and executive updates.
• Manage change requests, scope adjustments, and prioritization in a structured and transparent manner.
• Contribute to the strategic development of our Project Management Office, continuously improving delivery processes by capturing lessons learned and sharing feedback within the global professional services team and other relevant teams.
• Collaborate with Ataccama’s global partner ecosystem, including system integrators and regional delivery partners, to manage composite delivery teams and ensure consistent delivery standards.

Benefits

• Long-Term Incentive Program
• Get paid vacation plus the freedom of Flexible Time Off (FTO)
• 5 sick days
• The Global Family Support Program - a paid leave program to help all parents focus on the new addition to their family
• Health, vision, and dental benefits
• "Bring Your Friend" referral program
• Flexible working hours & hybrid work setup
• Annual package for mental health support
• RRSP plan available
• Corporate discounts on travel, fitness, attractions, and shopping
• Online courses & company access to Udemy to hone your skills
• Kitchen stocked with fresh fruit and juice, teas, and the best coffee

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed