Senior Professional, Enterprise Transformation

Humana

6d • $94,900 - $130,500 • Remote

About The Position

Supporting the Green Glove program, the Enterprise Transformation Senior Professional coordinates engagement activities, develops content and communications, analyzes feedback and performance data, and partners across teams to create meaningful experiences that build belief in the Green Glove commitment, inspire action, and strengthen the experiences that earn trust from customers and agents.

Requirements

• 3+ years leading projects, programs, initiatives, or operations.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Experience creating communications, presentations, training materials, or engagement content.
• Experience using data and metrics to measure performance and drive improvements.
• Proven ability to independently manage projects and deliver high-quality results.
• Strong written and verbal communication skills.
• Proficiency in developing clear, visually engaging materials.
• Demonstrated ability to create effective content and training materials with limited direction.

Nice To Haves

• Experience in a Medicare Sales environment.
• Experience building new programs, engagement strategies, or employee experiences from concept through implementation.
• Experience supporting organizations with 1,000+ associates through training, communications, engagement, or culture initiatives.
• Professional certifications such as PROSCI, PMP, Lean Six Sigma, or similar project, change management, or continuous improvement credentials.
• Experience designing and delivering learning, engagement, or behavior-change programs.
• Experience managing vendors, recognition programs, incentive programs, or large-scale engagement initiatives.

Responsibilities

• Coordinate and execute Green Glove engagement activities, communications, events, and recognition programs. Manage deliverables and ensure initiatives are executed consistently, professionally, and on schedule.
• Develop, review, and refine communications, presentations, training materials, and engagement content. Ensure content is clear, engaging, customer-focused, and aligned with the Green Glove brand while driving desired behaviors and outcomes.
• Identify opportunities to improve engagement activities, processes, and program effectiveness. Analyze feedback, performance metrics, and operational insights to uncover root causes, develop recommendations, and support implementation of improvements that increase program impact.
• Support the planning, testing, rollout, and ongoing management of Green Glove initiatives. Coordinate with business partners, track progress, manage logistics, and help translate ideas into operational execution.
• Maintain program documentation, engagement metrics, activity calendars, and reporting. Monitor program effectiveness and provide regular updates on participation, outcomes, and opportunities for improvement.
• Build effective working relationships across MarketPoint and partner teams. Gather input, coordinate activities, and help build alignment around Green Glove initiatives and experience improvements.

Benefits

• medical
• dental
• vision
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed