Enterprise Transformation Lead

Humana • Work at Home - Kentucky, KY

2d • $115,200 - $158,400 • Remote

About The Position

The Enterprise Transformation Lead plans, performs and implements process improvement initiatives such as Lean or Six Sigma. The Enterprise Transformation Lead works on problems of diverse scope and complexity ranging from moderate to substantial. This position is created specifically to assist with Humana’s efforts to secure and, if awarded, transition into a new business opportunity. Continued employment in this role is expressly contingent upon Humana’s receipt of the business opportunity and a satisfactory transition into the work. In the event Humana does not pursue the opportunity or determines that a timely and satisfactory transition cannot be achieved, employment may be subject to termination.

Requirements

• Bachelor’s Degree
• 8+ years technical experience in Payor Operations
• 5+ years in project leadership
• 5+ years in process improvement
• 5+ years executive communications (reports, presentations, etc)
• US Citizenship

Nice To Haves

• Experience in healthcare services
• Six Sigma Black Belt and Agile certification

Responsibilities

• Plans, performs, and implements end-to-end process improvement and implementation initiatives across divisional or matrixed teams, with emphasis on provider implementation and/or provider operations knowledge.
• Leads highly visible, cross-functional initiatives from concept through closure, including development and management of project plans, project charters, milestones, dependencies, critical path, risks, issues, and deliverables.
• Diagrams and evaluates existing processes, identifies operational gaps, and develops metrics that provide data for process measurement and future improvement opportunities.
• Collects and analyzes data to determine root cause of problems, measures performance against process requirements, and aligns improvement efforts to identified performance shortfalls.
• Provides consultation on the use of re-engineering techniques to improve process performance, operational readiness, implementation outcomes, and product or service quality.
• Supports communication planning and execution by creating and distributing presentations, newsletters, status updates, articles, white papers, training materials, or other communications necessary to drive stakeholder alignment and successful resolution implementation.
• Serves as a self-starter who takes initiative, owns complex assignments, and manages initiatives and deliverables through completion.
• Proactively identifies risks, drives mitigation strategies, escalates barriers as appropriate, and ensures outcomes are achieved rather than simply tracking tasks.
• May employ methodologies such as Lean or Six Sigma and perform cost-benefit analyses to support decision-making and continuous improvement.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior