Senior Products and Sales Engineer
About The Position
Senior Products and Sales Engineer Englewood, CO | Full-Time, Exempt | Reports to Director of Business Development Sodern America, Inc. (SAM) is the newly established U.S. subsidiary of Sodern SA, a France-based leader in optronic and star tracker systems for space and defense applications (including the Auriga, Hydra, and Horus product lines). Headquartered in the Englewood, Colorado aerospace corridor, SAM is standing up U.S. operations, manufacturing, and support dedicated to the U.S. market. This is a founding-team role, you'll help build SAM's U.S. presence and customer relationships from the ground up. Overview The Senior Products and Sales Engineer is the primary technical bridge between the US-based sales team, customers, mission manager, and technical teams. You will serve as Sodern-America's product expert, possessing detailed knowledge of the full suite of Sodern product offerings. You will provide pre-sales and post-sales technical support, leveraging your deep expertise in star trackers and spacecraft attitude systems to connect our customers with the Sodern products that best align with their missions' needs.
Requirements
- Bachelor’s degree in GNC, Electrical, Mechanical, or Aerospace Engineering (or related field)
- 5+ years of experience in technical support, application engineering, and customer-facing engineering roles in a high-tech environment (aerospace, defense, or instrumentation preferred)
- Strong understanding of spacecraft attitude control systems, star trackers, and optical sensors
- Proficiency in technical modeling and simulation tools (MATLAB/Simulink, Python, etc.)
- Excellent communication, problem-solving, and customer service skills
- Self-motivated, detail-oriented, and able to work independently and collaboratively
- U.S. citizen, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain the required authorizations from the U.S. Department of State.
Nice To Haves
- Master’s degree in relevant field can be substituted for years’ experience
- Familiarity with U.S. aerospace standards
- Experience with C++ or other programming languages for embedded systems
- Experience with Customer Relationship Management software platforms.
- Ability to travel domestically and internationally (up to 20–30% of time)
Responsibilities
- Collaborate with Director of Business Development to build and deliver technical presentations and demonstrations of star tracker products
- Conduct feasibility studies (mainly compliance matrix on proposal responses), performance simulations, and system analyses to meet customer requirements
- Support proposals and bids by providing technical input and creating technical documentation
- Engage with customers to understand their needs and translate them into technical solutions
- Provide on-site or remote technical support for system integration, installation, and validation
- Troubleshoot and resolve technical issues reported by customers
- Train customers on product usage, software tools, and operational procedures
- Collect and report customer feedback to drive product improvements
- Represent Sodern at technical events, trade shows, and webinars
- Contribute to internal technical documentation and training materials
Benefits
- health, dental, and vision insurance
- basic life and disability coverage
- retirement benefits
- additional supplemental benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
