Senior Production Underwriting Specialist (Hybrid)

American Family Mutual Insurance Company•Madison, WI

4d•Hybrid

About The Position

The Senior Production Underwriting Specialist supports Commercial Underwriting leaders in achieving their financial, workforce, and operational objectives by transforming complex data into actionable insights. You will connect data across financial, capacity, and operational domains to uncover performance drivers, frame tradeoffs, and translate complex information into clear, compelling narratives that help leaders understand what is changing, why it matters, and where to focus decisions and action. You will report to the Senior Manager, Underwriting Performance. In this flex office/home role, you will be expected to work a minimum of 10 days per month from Madison, WI 53783; Boston, MA 02110 or St. Joseph, MO 64507. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and qualifications. We will not consider candidates who require current or future sponsorship for this position.

Requirements

Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience leveraging data to identify insights and leveraging those insights to improve performance.
Solid knowledge and understanding of property and casualty insurance practices, standards, and concepts.
Solid knowledge of underwriting guidelines, compliance, and risk concepts in area of expertise.
Demonstrated problem solving, critical thinking, quantitative and analytical skills.
Strong excel skills required.

Nice To Haves

Ability to pull data and create dashboards preferred.
Experience providing robust business insight via data storytelling.
Demonstrated experience utilizing software tools to query and report data.
High-level understanding of database, data structures, visualization tools.
Experience Google Cloud Platform (specifically Big Query), Tableau & Data Studio (preferred).

Responsibilities

Work with internal business partners to develop metrics, prepare reports and deliver underwriting data and analysis that supports the overall underwriting strategy and improves underwriting operations.
Lead projects and initiatives to support the understanding of underwriting performance from a book perspective as well as from Operations perspective.
Provide the UW organization with progress of underwriting initiatives as well as identify and address class/ segment performance issues inclusive of profit and growth finding.
Ensure analysis and reporting accuracy and integrity and explain performance drivers and provide insights into performance trends.
Communicate findings to various stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.