Senior Production Specialist, Communications

Northwestern Memorial Healthcare•Chicago, IL

About The Position

The Senior Production Specialist, Communications supports the Communications Manager and other team members in executing communications plans for assigned focus areas. The role activates communications campaigns, contributes to planning and delivery of tactics, and develops content, including authoring and editing articles, letters, emails, and other communications while overseeing design elements. The specialist provides ad hoc writing support, manages project timelines and programs using project management software, proofs materials, secures required approvals, and monitors the effectiveness of communications tactics through analytics and other measurement. The position works collaboratively with internal stakeholders and serves leaders of teams within Marketing as well as regional or system clients. It has no direct reports.

Requirements

  • Bachelor’s degree in Communications, Journalism, or a related field.
  • At least two years of experience in communications, marketing, and project management.
  • Excellent project management skills.
  • Basic knowledge of print production.
  • Proficiency in all Microsoft applications.
  • Exceptional interpersonal skills and a strong customer service orientation.
  • Highly motivated and proactive, with a can-do attitude.

Nice To Haves

  • Understanding of the healthcare industry and academic medical centers.

Responsibilities

  • Support the Manager or Program Director in activating communications campaigns.
  • Contribute to planning, execution, and delivery of tactics for comprehensive communications campaigns.
  • Develop content by authoring and editing articles, letters, emails, and other communications, and overseeing design elements.
  • Provide ad hoc writing support to team members and clients.
  • Create and manage timelines for each communications tactic to ensure delivery.
  • Proof materials and obtain appropriate management, legal/risk, and other approvals.
  • Use project management software to manage programs.
  • Monitor the effectiveness of communications tactics through analytics and other measurement.
  • Perform other duties as assigned.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
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