Senior Product Owner – PALMS (Process & Analytical Lab Management System)
About The Position
Applied Materials is seeking a highly experienced Senior Product Owner to lead the strategy, roadmap, development and adoption of the Process & Analytical Lab Management System (PALMS). PALMS is a strategic enterprise platform that digitizes laboratory operations, manages analytical sample workflows, and serves as the system of record for analytical lab execution across Applied Materials' global laboratory ecosystem. The Senior Product owner will drive the long-term vision of PALMS, define investment priorities, and lead cross-functional execution across Laboratory Operations, GIS, and Business Units. The role requires balancing business transformation, operational excellence, platform scalability, and user experience while enabling the migration of legacy laboratory processes into a unified digital ecosystem. This leader will be accountable for development, product strategy, adoption, and roadmap execution across multiple global laboratories.
Requirements
- Bachelor's degree in Engineering, Computer Science, Operations, Information Systems, or related discipline.
- 10+ years of product management, program management, digital transformation, or enterprise platform leadership experience.
- Experience managing products with multiple stakeholder groups and complex operational workflows.
- Demonstrated success driving business process transformation initiatives.
- Experience leading cross-functional global programs.
Nice To Haves
- MBA or advanced technical degree preferred.
- Semiconductor industry experience.
- Metrology and analytical laboratory operations.
- Enterprise integrations and API-based architecture.
- AI-enabled workflow automation and digital transformation initiatives.
Responsibilities
- Own the enterprise strategy and multi-year vision for PALMS.
- Develop and execute a global roadmap aligned with Applied Materials' laboratory digitization strategy.
- Build business cases and investment proposals for new capabilities, global deployments, and platform expansion.
- Serve as the champion for PALMS across business, engineering, and operational organizations.
- Drive product decisions based on ROI, business impact, customer value, and strategic alignment.
- Own end-to-end product lifecycle management from concept through deployment and operational maturity.
- Define roadmap priorities and investment allocations
- Balance strategic innovation, customer commitments, operational requirements, and technical debt reduction.
- Lead migration from legacy laboratory systems into PALMS.
- Drive standardization of analytical laboratory workflows across regions and business units.
- Partner with lab managers and operational leaders to optimize laboratory execution models.
- Own product strategy for integration of PALMS with the broader laboratory application ecosystem
- Partner with senior leaders across GIS, Lab Operations, and Business Units.
- Translate customer pain points into strategic product initiatives.
- Facilitate roadmap reviews, executive updates, quarterly business reviews, and investment discussions.
- Advocate for customer needs while balancing enterprise priorities.
- Establish operational governance and support models for a business-critical enterprise platform.
- Drive system reliability, scalability, security, compliance, and support readiness.
- Partner with support teams to define service-level expectations and operational processes.
- Monitor platform health, incident trends, adoption metrics, and customer satisfaction.
- Lead continuous improvement initiatives to improve platform performance and usability.
- Define product success metrics and operational KPIs.
- Use data-driven insights to guide roadmap investment and product decisions.
- Lead without direct authority across multiple organizations and functions.
- Influence senior executives and stakeholders across business and technology organizations.
- Drive alignment among competing priorities and organizational objectives.
Benefits
- Supportive work culture that encourages learning, development, and career growth.
- Programs and support that encourage personal and professional growth.
- Comprehensive benefits package.
- Eligibility for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
