Senior Product Owner, Supply Chain

Find • Herndon, VA

8d • Hybrid

About The Position

The Senior Product Owner, Supply Chain owns a defined product area within Exostar's supply chain portfolio, which helps Aerospace and Defense manufacturers collaborate with customers and suppliers. Product areas include procure-to-pay automation, order-to-cash automation, manufacturing visibility, and logistics and transportation visibility. The role is the accountable decision maker for what the engineering team builds, in what order, and why. It owns the product area's backlog and KPIs, and sees releases through acceptance testing, launch, adoption, and support. The position works daily with Engineering, Customer Success, Sales, Support, and customers, as part of the Supply Chain product management team.

The role defines product direction and priorities using customer and business evidence, delivery outcomes, KPIs, and support trends. It translates needs into clear user stories, acceptance criteria, functional requirements, use cases, interface designs, and software requirements specifications as needed. It collaborates with developers and subject matter experts on technical decisions, integrations, and data requirements, including EDI and API connections.

The Senior Product Owner leads new capabilities from problem definition through launch, plans and conducts user acceptance testing, and ensures documentation, training, release notes, and support readiness. The role also prioritizes defects and support requests, applies AI tools to product work, drives AI-enabled supply chain features, and incorporates regulatory requirements such as export controls and controlled data handling in collaboration with Security and Compliance. The role keeps internal stakeholders informed through the team's intake process and Jira practices.

Requirements

• 8+ years of experience in product ownership, product management, or business analysis, including at least 3 years as the accountable owner of a backlog and its priorities.
• Domain experience in manufacturing or supply chain processes, such as procure-to-pay, order-to-cash, production and shipment visibility, or logistics.
• Experience owning a B2B SaaS or cloud application.
• Track record of delivering zero-to-one features or products.
• Experience defining and tracking product KPIs and using them to make prioritization decisions.
• Strong analytical skills and ability to translate business needs into application and operational requirements.
• Experience with Agile development and Jira and Confluence or similar tools.
• Experience using AI tools in product ownership work, such as drafting requirements, analyzing customer and support data, or preparing test scenarios, with sound judgment about when to trust and verify outputs.
• Strong verbal and written communication skills and ability to work with executives, managers, and subject matter experts.
• Negotiation, facilitation, and consensus-building skills.
• Bachelor's degree or equivalent experience.

Nice To Haves

• Experience with supply chain collaboration solutions such as SAP Ariba, Coupa, or Ivalua.
• Familiarity with EDI protocols and data structures.
• Experience in the Aerospace and Defense industry or another regulated industry.
• Experience with ERP integration, such as SAP or Oracle.
• Experience specifying or delivering an AI-enabled product feature, including measuring its quality, and understanding data and compliance limits on AI in regulated environments.
• Experience supporting customers through migration from a legacy platform.

Responsibilities

• Own the backlog and roadmap for the assigned product area and decide what to build, in what order, and what not to build; explain trade-offs to stakeholders.
• Define and track product KPIs, use them to set priorities, and report results to the manager.
• Translate customer and business needs into user stories with clear acceptance criteria, and produce functional requirements, use cases, interface designs, and software requirements specifications when needed.
• Prioritize work for each sprint and release, resolve developers' open questions during the sprint, and decide when a release is ready to ship.
• Meet with Aerospace and Defense manufacturers and suppliers to understand their procure-to-pay, order-to-cash, and visibility processes and use that evidence in prioritization.
• Demonstrate the product to customers, prospects, and internal teams.
• Lead new features and products from problem definition through launch, and test with customers before committing to a full build.
• Work with developers and subject matter experts to carry out the technical vision and balance usability and performance.
• Specify data requirements and integration changes, including EDI and API connections with customer systems.
• Plan and run user acceptance testing with internal teams and customers; ensure documentation, training materials, release notes, and support readiness are in place before launch.
• Prioritize support requests and defects by customer impact and decide what to fix immediately, schedule, or decline.
• Use AI tools to accelerate backlog work, analyze support cases and customer feedback, summarize customer conversations, and prepare test scenarios.
• Drive AI-enabled features that improve supply chain workflows, such as document and data extraction, exception detection, and forecasting.
• Reflect customer compliance requirements, including export controls and controlled data handling, in product requirements and work with Security and Compliance on design questions.
• Keep Sales, Customer Success, Support, Marketing, and Operations informed of priorities, release content, and customer commitments through standard intake and Jira practices.

Benefits

• Health insurance, including medical, dental, vision, prescription, Basic Life & AD&D insurance, and EAP.
• Flexible Spending Accounts.
• 401(k) matching.
• Flexible time off and sick leave.
• Employee development, internal promotion, training, and educational assistance.
• Social and community-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior