Senior Product Owner, Supply Chain

Exostar • Cincinnati, OH

9d • $120,000 - $150,000 • Hybrid

About The Position

The Senior Product Owner, Supply Chain owns a defined product area within Exostar's supply chain portfolio, which helps Aerospace and Defense manufacturers collaborate with their customers and suppliers. Product areas include procure-to-pay automation, order-to-cash automation, manufacturing visibility, and logistics and transportation visibility. The role is the accountable decision maker for what the engineering team builds, in what order, and why. The Senior Product Owner owns the backlog and KPIs for their area and sees each release through acceptance testing, launch, adoption, and support. The role works daily with Engineering, Customer Success, Sales, Support, and customers, and is part of the Supply Chain product management team.

The position leads product planning and delivery, translates customer and business needs into requirements, tracks outcomes, engages with customers, coordinates testing and release readiness, and prioritizes quality and support work. It also uses AI tools to improve product ownership work and drives AI-enabled capabilities for supply chain workflows, while incorporating Aerospace and Defense compliance needs into product requirements.

The role is based in Herndon, Virginia or Cincinnati, Ohio, with a hybrid schedule of three days per week. The listed pay range is $120,000k–$150,000k per year; final compensation depends on experience, skills, qualifications, and location.

Requirements

• At least 8 years of experience in product ownership, product management, or business analysis, including at least 3 years as the accountable owner of a backlog and its priorities.
• Domain experience in manufacturing or supply chain processes, such as procure-to-pay, order-to-cash, production and shipment visibility, or logistics.
• Experience owning a B2B SaaS or cloud application.
• Track record of delivering zero-to-one features or products.
• Experience defining and tracking product KPIs and using them to make prioritization decisions.
• Strong analytical skills and ability to translate business needs into application and operational requirements.
• Experience with Agile development and Jira and Confluence or similar tools.
• Experience using AI tools in product ownership work, with sound judgment about when to trust and verify AI output.
• Strong verbal and written communication skills and ability to work with executives, managers, and subject matter experts.
• Negotiation, facilitation, and consensus-building skills.
• Bachelor's degree or equivalent experience.

Nice To Haves

• Experience with supply chain collaboration solutions such as SAP Ariba, Coupa, or Ivalua.
• Familiarity with EDI protocols and data structures.
• Experience in the Aerospace and Defense industry or another regulated industry.
• Experience with ERP integration, such as SAP or Oracle.
• Experience specifying or delivering an AI-enabled product feature, including measuring its quality, and understanding data and compliance limits on AI in regulated environments.
• Experience supporting customers through a migration from a legacy platform.

Responsibilities

• Own the backlog and roadmap for the product area, decide what is built and in what order, and communicate trade-offs to stakeholders.
• Define and track product KPIs, including feature adoption, customer onboarding time, transaction volume, defect rates, and support case trends; use them to set priorities and report results to the manager.
• Translate customer and business needs into user stories with clear acceptance criteria, and produce functional requirements, use cases, interface designs, and software requirements specifications as needed.
• Prioritize work for sprints and releases, resolve questions with developers during sprints, and determine when a release is ready to ship.
• Meet with Aerospace and Defense manufacturers and suppliers to understand their procure-to-pay, order-to-cash, and visibility processes; use findings in prioritization and demonstrate the product to customers, prospects, and internal teams.
• Lead new features and products from problem definition through launch, and test with customers before committing to a full build.
• Partner with developers and subject matter experts to implement the technical vision, balance usability and performance, and specify data requirements and integration changes, including EDI and API connections.
• Plan and conduct user acceptance testing with internal teams and customers; ensure documentation, training materials, release notes, and support readiness are in place before launch.
• Prioritize support requests and defects by customer impact and decide whether to address, schedule, or decline them.
• Use AI tools to draft and refine stories and acceptance criteria, identify patterns in support cases and customer feedback, summarize customer conversations, and prepare test scenarios.
• Drive AI-enabled features for procure-to-pay, order-to-cash, and visibility workflows, such as document and data extraction, exception detection, and forecasting.
• Reflect Aerospace and Defense compliance requirements, such as export controls and controlled data handling, in product requirements and work with Security and Compliance on design questions.
• Keep Sales, Customer Success, Support, Marketing, and Operations informed of priorities, release content, and customer commitments through standard intake and Jira practices.

Benefits

• Health insurance, including medical, dental, vision, prescription, Basic Life and AD&D insurance, EAP, and Flexible Spending Accounts.
• 401(k) matching.
• Flexible time off and sick leave.
• Training and educational assistance.
• Social and community-building events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior