Senior Product Owner

CGI•Reston, VA

23d•Hybrid

About The Position

CGI is seeking a Senior Product Owner / Business Analyst to lead product strategy, backlog management, and business analysis activities supporting mortgage acquisition and secondary market platforms. This role serves as the bridge between business stakeholders and technology teams, ensuring product initiatives align with business objectives, regulatory requirements, and customer needs. The successful candidate will work closely with software engineering teams in an Agile environment to define, prioritize, and deliver product features while maintaining product integrity and operational stability. Responsibilities include managing product backlogs, leading discovery efforts, supporting cloud modernization initiatives, overseeing production issue triage, and driving stakeholder alignment across business and technology organizations. This position requires deep expertise in mortgage acquisitions and secondary market operations, strong analytical capabilities, experience with AWS cloud technologies, and the ability to translate complex business requirements into scalable technology solutions. The role also involves supporting customer adoption strategies, regulatory compliance initiatives, testing activities, and continuous product improvement through stakeholder and customer engagement.

Requirements

5+ years of Product Owner or Product Management experience
5+ years working within mortgage acquisitions, secondary market, or mortgage technology domains
Experience supporting enterprise-scale Agile delivery programs and cloud transformation initiatives
Deep knowledge of Single Family Acquisitions and Secondary Market mortgage operations
Strong understanding of mortgage industry data standards including MISMO, ULDD, ULAD (1003), and UCD
Experience performing data mapping, data analysis, and file format integrations
Product Owner experience managing and prioritizing Agile product backlogs
Hands-on experience working in AWS cloud environments, including cloud migration and modernization initiatives
Strong understanding of Agile and Scaled Agile (SAFe) delivery methodologies
Ability to facilitate product discovery, feature definition, and stakeholder alignment
Experience supporting production issue triage, root cause analysis, and resolution tracking
Strong business analysis and requirements gathering skills
Ability to evaluate business processes, identify risks, and recommend improvements
Experience working with cross-functional teams including engineering, architecture, business, operations, and customer stakeholders
Knowledge of regulatory compliance considerations within mortgage and financial services environments
Excellent communication and presentation skills with the ability to build consensus across diverse stakeholder groups
Experience developing product documentation, training materials, user guides, and customer-facing communications
Strong analytical mindset with the ability to synthesize data into actionable business insights
Experience managing customer feedback and translating findings into product enhancements
Bachelor's degree in Business, Information Systems, Computer Science, Finance, Economics, or a related field required

Nice To Haves

Advanced degree (MBA or Master's) preferred
Agile/Product certifications such as CSPO, SAFe POPM, SAFe Agilist, or equivalent are preferred
AWS Cloud certifications are advantageous

Responsibilities

Lead product strategy, backlog management, and business analysis activities supporting mortgage acquisition and secondary market platforms.
Serve as the bridge between business stakeholders and technology teams.
Ensure product initiatives align with business objectives, regulatory requirements, and customer needs.
Work closely with software engineering teams in an Agile environment to define, prioritize, and deliver product features.
Maintain product integrity and operational stability.
Manage product backlogs.
Lead discovery efforts.
Support cloud modernization initiatives.
Oversee production issue triage.
Drive stakeholder alignment across business and technology organizations.
Support customer adoption strategies.
Support regulatory compliance initiatives.
Support testing activities.
Drive continuous product improvement through stakeholder and customer engagement.
Perform data mapping, data analysis, and file format integrations.
Facilitate product discovery, feature definition, and stakeholder alignment.
Support production issue triage, root cause analysis, and resolution tracking.
Evaluate business processes, identify risks, and recommend improvements.
Develop product documentation, training materials, user guides, and customer-facing communications.
Manage customer feedback and translate findings into product enhancements.