Senior Product Operations Manager

YipitData

3d•$185,000 - $190,000•Remote

About The Position

YipitData is seeking a Senior Product Operations Manager to oversee enablement functions for their technical teams and help scale the team effectively. This role is ideal for someone with 6-8 years of experience who thrives in ambiguity and rapid growth, enjoys building scalable systems, and is energized by helping people perform at their best. The position is remote-friendly within the US, with a preference for East Coast work hours, and may require flexible hours to support global junior employees. The Senior Product Operations Manager will own, maintain, and improve onboarding, training, and enablement assets and processes for both new and existing employees. They will collaborate with Data team members and managers to ensure training materials and resources facilitate quick contribution from new hires and maximize efficiency for existing team members. Key responsibilities include overseeing parts of the recruiting process, such as grading take-home assignments and interviewing candidates, and working with recruiting teams to fill over 10 positions in the next six months. The role will also leverage AI tools for content creation, knowledge base maintenance, and identifying training gaps, as well as measuring outcomes of enablement and operations initiatives like onboarding ramp time and training effectiveness, and iterating based on data.

Requirements

6+ years of experience working in a technical enablement or technical operations function in a fast-paced, high growth environment
Experience building and running technical training programs, particularly for high-growth teams; experience scaling programs to match growth
A data-driven mindset
At least intermediate SQL and Python skills
Experience identifying KPIs or other internal metrics and have built automated trackers to measure accuracy and/or adherence to workflows
A self-starter who takes ownership of ambiguous projects that are critical to driving impact on a team
Comfortable working in a fast-paced, high-growth business and are able to aggressively prioritize your time across important initiatives
Ability to effectively manage many parallel processes at the same time
Love working with new hires and building resources to support all team members continue to grow and develop
Excited about owning a new enablement and operations function and scaling high-performing teams of data analysts for a rapidly growing product

Responsibilities

Own, maintain and improve our onboarding, training and enablement assets and processes for new and existing employees
Collaborate with Data team members and managers to ensure our training materials, best practices, and resources allow new hires to start contributing quickly and existing team members to maximize their efficiency
Oversee key parts of our recruiting processes such as grading take-home assignments, interviewing candidates, and working closely with our recruiting teams to fill 10+ positions over the next six months
Leverage AI tools to accelerate content creation, automate knowledge base maintenance, and identify gaps in training coverage
Measure outcomes across all enablement and operations initiatives — onboarding ramp time, training effectiveness — and iterate based on data