Senior Product Marketing Manager, ClaimCenter

Guidewire Software•San Mateo, CA
•$139,000 - $229,000

About The Position

Guidewire is seeking a Senior Product Marketing Manager to own the marketing strategy for ClaimCenter, its flagship claims solution. The role focuses on helping property and casualty insurers transform claims operations into seamless, automated, customer-centric experiences while accelerating product adoption, generating pipeline, and supporting sales teams in a competitive market. The position works across product, engineering, sales, enablement, and marketing to explain complex claims automation, AI, workflow, and SaaS capabilities through compelling business-outcome narratives. The manager will shape ClaimCenter’s positioning, develop go-to-market plans and technical content, support customer and field engagement, and provide market intelligence to inform product and marketing strategy. The role includes presenting at industry conferences and leading customer workshops, with travel of up to 25% of the time.

Requirements

  • At least 7 years of technical go-to-market experience.
  • A track record in product marketing, solution engineering, or product management at an enterprise software company.
  • Experience marketing complex core systems or FinTech/Insurtech solutions.
  • Experience in the Insurtech ecosystem or at a horizontal hyperscaler or SaaS provider focused on Financial Services, especially P&C insurance.
  • Strong understanding of the claims lifecycle, including FNOL, adjudication, subrogation, and litigation.
  • Understanding of how modern cloud architecture and AI can improve loss ratios and operational efficiency.
  • Ability to synthesize technical information about automation, AI, and complex workflows into clear messaging for technical and business audiences.
  • Strong writing and presentation skills.
  • Willingness to travel up to 25% of the time.

Responsibilities

  • Define ClaimCenter’s positioning, from the broader claims transformation narrative to technical proof points for claims operations and IT leaders.
  • Translate SaaS architecture and claims logic into business-outcome conversations for insurer executives.
  • Develop technical content and sales enablement materials for expert audiences and field teams.
  • Create go-to-market plans to attract claims system buyers, generate pipeline, and increase platform adoption.
  • Deliver keynotes at industry conferences and lead customer deep-dive workshops with solution consulting and product management.
  • Partner with product and engineering to bring claims innovations, AI-driven features, and partner integrations to market.
  • Track Insurtech, technology, market, and business trends and share market intelligence with product teams and the field.
  • Build customer trust and turn customer performance results into stories demonstrating measurable business value and ROI.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Company-sponsored retirement plan
  • Some roles may be eligible for an annual company bonus plan, commissions, and/or long-term incentive awards.
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