Senior Product Manager - Savings (US)

TD • Lewiston, ME

3d • $115,440 - $186,160 • Onsite

About The Position

The Senior Product Manager oversees the end-to-end management of assigned products, services, and programs, including features, benefits, and characteristics that meet customer needs and are priced to meet the Bank’s profit and loss objectives. The role builds the product value proposition and maps the investments required to deliver it, while formulating strategy, policy, and overall direction for the assigned product portfolio.

This senior specialist provides strategic and subject-matter expertise across product management, advising executives and business leaders. The role develops and implements products, policies, and procedures that improve the end-to-end customer experience while achieving business objectives. It oversees product delivery, market research, competitive analysis, product planning, financial performance, risk management, and collaboration with internal and external partners. The position may lead product programs and projects and contributes to business plans, forecasts, and strategic initiatives.

Requirements

• Undergraduate degree or product certificate, and/or 10+ years of relevant experience.
• Previous product experience required.
• Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, and competitive intelligence.
• Knowledge of current and emerging competitor and market trends.
• Advanced ability to lead, plan, implement, and evaluate program and project activities to complete product initiatives.
• Ability to forecast, contribute to the strategic direction of product management, and advise senior leadership.
• Ability to establish goals and objectives that support the strategic plan.
• Skill in mentoring, coaching, and performance management.
• Effective oral and written communication skills.
• Ability to collaborate and build relationships across teams and functions, and to work both independently and as part of a team.
• Sound judgment and ability to analyze, organize, and prioritize work while meeting multiple deadlines.
• Skill in preparing and managing budgets and profit-and-loss statements.
• Knowledge of or skill in analytical software tools, data analysis methods, and reporting techniques.
• Skill in using computer applications, including MS Office.
• Ability to handle confidential information with discretion.

Nice To Haves

• Experience leading strategy is strongly recommended.

Responsibilities

• Oversee the end-to-end management of assigned products, services, programs, and product portfolios.
• Develop product strategy, policy, direction, value propositions, and investment plans.
• Develop products, policies, and procedures that improve customer experience and achieve business objectives.
• Oversee clear and effective delivery of products and services to customers and act as a subject-matter expert for product inquiries.
• Lead or contribute to business plans to increase new-account growth and track profit-and-loss impact.
• Collaborate with Marketing, Phone Channel, Retail, Acquisition, Segments, distribution teams, vendors, and other internal and external partners to identify customer and market trends and opportunities.
• Conduct and direct market research, customer research, focus groups, and competitive and industry analysis.
• Facilitate ideation and problem-solving sessions and develop business cases for new product development and growth initiatives.
• Design end-to-end processes for product development, implementation, use, reporting, and feedback.
• Manage day-to-day product activity, identify and implement features and enhancements, and support recommendations with business cases.
• Deliver product financial results through pricing, margin, volume, and other levers; prepare business cases to support strategic outcomes.
• Support senior management with product reviews, planning and forecasting, and strategic review presentations.
• Establish product policies and processes aligned with business needs and risk appetite; identify and manage market, credit, and operational risks.
• Oversee product deliverables within budget and according to the approved product plan.
• Champion the annual business plan and monthly and quarterly forecasting processes.
• Collaborate on initiatives with IT, operations, legal, compliance, marketing, and other service providers to ensure products meet bank objectives and standards.
• Maintain productive working relationships with distribution-channel owners and other stakeholders.
• Comply with Bank and industry codes of conduct and support a culture of risk management and control.
• Participate as a team member, share knowledge, keep colleagues informed on project status, and contribute to team development through mentorship.
• Lead, motivate, and develop relationships with internal and external partners and stakeholders.
• Contribute to a fair, positive, and equitable environment and act as a brand ambassador for the business area and bank.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation and incentive awards, potentially including cash and/or equity incentive awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior