Senior Product Manager

McDermott Will & Emery•Chicago, IL

10d•Hybrid

About The Position

Our Application Development and Services team is seeking a highly motivated Senior Product Manager who is user-centric and data-driven to innovate and execute product initiatives for our custom platform. The product is our Firm’s client-facing access and authentication platform, providing authorized entry to collaboration portals, knowledge-management resources, and firm-hosted events such as conferences, webinars, and roundtables. It enables clients and other approved users to securely access McDermott content, programs, and collaboration tools through a centralized account. The Senior Product Manager oversees the product lifecycle from ideation to launch, ensuring alignment with firm and stakeholder objectives, for one or more software products. This role works with key stakeholders to define the product strategy and to identify measurable goals and objectives aligned with that strategy. The Senior Product Manager uses the strategy, market research, and understanding of user needs to develop a product roadmap and work collaboratively with the design, development and QA teams to drive delivery of product releases. This role oversees end-user support of their products to ensure complete user satisfaction, and utilizes user research, usage analytics, and end-user feedback to identify opportunities for improvement in meeting and exceeding user expectations.

Requirements

At least six (6) years of related work experience as a Technical Product Manager, Product Owner, or equivalent role
Bachelor's degree
Practical experience in using design programs to develop low fidelity UI designs to convey a concept
Knowledge and ability to drive an agile development process, including facilitating ceremonies and managing deliverables and artifacts
Strong technical skills, able to understand design tradeoffs and complex technical issues in discussions with the development team
Strong organizational skills with meticulous attention to detail and a verified track record of leading and completing projects within the specified timeframe and budget
Adaptability and continuous improvement mindset
Strong problem-solving, analytical, and decision-making skills
Ability to ask the right questions, interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues
Strong business judgment when making decisions and understanding the relevance/impact of each decision on the strategic direction of the team and the business
Strong ability to effectively communicate clearly at the appropriate level
Strong organizational skills with meticulous attention to detail and ability to lead and complete projects within the specified timeframe and budget
Strong leadership skills to work collaboratively with business stakeholders, IT (Information Technology) leaders, peers and implementation team members
Strong project management and organizational skills
Ability to work under tight deadlines and prioritize responsibilities
Ability to work independently and under own direction and initiative

Responsibilities

Establish and maintain the product charter, roadmap, governance policies, and ceremonies to establish a clear product direction, with full transparency with stakeholders
Conduct collaborative ideation sessions with stakeholders to define product goals, features, and other criteria through a structured product definition process
Manage all products with flexibility and agility, keeping all stakeholders fully informed and able to adjust strategy and implementation plans to reflect changes in priority
Define product requirements and specifications in collaboration with engineering and design teams
Build and maintain a prioritized backlog of epics, user stories, and acceptance criteria, based on key collaborator requirements, user input, and use case development
Create requirements and specifications guided by product strategy, market information, user feedback, technical feasibility, and their unique insights and experience
Lead cross-functional teams throughout the software development lifecycle, owning the product from conception through launch to maturity and support
Apply user research, usability testing, and usage analytics to establish user-centered designs that are intuitive and easy to use and to identify opportunities for continuous improvement
Stay abreast of technologies and market competition to identify potential opportunities for product(s)
Identify and monitor KPI’s to measure product success