Senior Product Manager - New Product. Global Legal Tech SaaS. Remote.

Actionstep•Denver, CO

13d•$140,000 - $150,000•Remote

About The Position

Actionstep is a SaaS company specializing in legal practice management software, with a global customer base of more than 50,000 and a team of over 300 across the USA, Australia, UK, Canada, and New Zealand. The Senior Product Manager maintains assigned products and manages product planning, requirements, and the development of new features, functionality, and integrations. The role is responsible for delivering customer-insight-led, value-based products, defining product vision and strategy, product governance, and communication with senior stakeholders. It includes building and launching SaaS B2B and AI-powered products, leading cross-functional teams, and working with enterprise customers and legal professionals to understand workflows and pain points. The role also contributes to company-level product planning, research, continuous improvement, professional development, and a strong department culture. It is remote, with travel required to engage with the team and participate in cross-functional meetings and working sessions.

Requirements

At least 5 years of SaaS product management experience building enterprise products.
Proven record of bringing products to market and delivering features aligned with company goals and strategy.
Demonstrated ability to bring AI-powered products to market beyond generic AI features, with an understanding of what makes AI capabilities defensible and difficult to copy.
Expertise in product development processes using agile methodologies.
Experience with product management tools such as Azure DevOps, Notion, Pendo, and Miro.
Strong understanding of user-centered design principles and experience working closely with design and UX teams to create exceptional user experiences.
Strong track record of delivering successful product launches within strict timelines.
Ability to investigate business or technical problems and find pragmatic solutions.
Strong project management skills, including identifying needs, breaking objectives into key results and initiatives, delivering value through short- and long-term initiatives, and moving multiple workstreams forward in parallel.
Strong understanding of product lifecycle management, user experience design, and market analysis.
Hands-on experience creating product roadmaps, collaborating with stakeholders, leading cross-functional teams, and using data to make decisions.
Experience creating, prioritizing, and recommending epics and features.
Ability to work remotely; travel is required to engage with the team and participate in cross-functional meetings and working sessions.
Working knowledge of application performance and analytics.
Experience researching, defining, and documenting market, product, and platform requirements.
Strong understanding of customer needs and pain points, and experience with similar technologies.
Ability to track project progress and initiatives in alignment with the roadmap.
Ability to work both independently and as part of a team, manage multiple workstreams, and organize daily workload using effective time management.
Strong communication, interpersonal, collaboration, and relationship-building skills.
Suitable Criminal Record Check.

Nice To Haves

Exposure to the legal industry, including working with lawyers and law firms.

Responsibilities

Build and launch successful SaaS B2B products for enterprise customers and multiple user and business personas.
Bring AI-powered features and products to market, from concept through go-to-market.
Own delivery of strategic product direction based on commercial rationale and customer and market insights.
Coordinate feature launches, including testing, documentation, training rollout sequencing, customer communication, and adoption measurement.
Gather and organize product ideas, prioritize feature requests, and maintain a portion of the product roadmap.
Design product enhancements and communicate designs through discussion, diagrams, and product artifacts.
Create product management artifacts such as opportunity briefs, prioritized roadmaps, product specifications, user stories, wireframes, and customer-facing documentation.
Lead, motivate, and develop engineering and design team members.
Contribute to company-level product planning by developing concepts into specifications, evaluating them, and participating in strategic roadmap expansion.
Work with product research on data gathering, competitive reviews, customer analysis, and market sizing as needed.
Follow industry trends by exploring complementary products, meeting partners, and investigating innovative technologies.
Build and maintain effective working relationships with internal and external parties, and contribute proactively to customer, partner, and internal meetings.
Lead and participate in customer discovery, beta programs, and user research with legal professionals.
Represent Actionstep at customer-facing events, including webinars and industry conferences, and translate customer feedback into product improvements.
Pursue professional development, contribute thought leadership, stay current with industry practices and technologies, and assist with process improvement.
Identify and participate in continuous improvement of team processes and procedures, and help maintain a strong department culture through knowledge sharing.
Follow health and safety procedures, report hazards and incidents, and participate in safety and wellbeing initiatives.
Undertake other reasonable duties within the scope of the role.