Senior Product Manager - Feegow (100% remote-friendly within Brazil)

Docplanner

2d•Remote

About The Position

Welcome to the good side of tech 👋 You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human? Docplanner at scale We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago. How does Docplanner Tech fit here? At Docplanner Tech we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement. We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us . And why should you join us? Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs. We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

Requirements

4+ years of experience in product management with a proven track record of delivering successful products
Masterminds of numbers! Excellent in analyzing, and synthesizing product usage data to provide actionable insights.
High level of energy, ownership, and strong communication skills.
Focus on the user, with the ability to identify and prioritize opportunities to reach your team's goals.
“Hands-on” approach with the ability to adapt quickly to a fast-paced working environment + you’re able to switch between strategic high-level thinking and hands-on operational work.
Ability to dynamically and pertinently connect business, technology, and design issues for objective and assertive decision-making.
Experience with complex problems and presenting impactful solutions to resolve such problems.
Experience in analyzing users’ pains and needs, validating hypotheses, running market experiments, scoping products/services, and taking a product to the market.
Fluency in English is required, as this position involves collaboration with global teams.

Nice To Haves

worked with the healthcare industry.
are an interdisciplinary entrepreneur (own start-up experience, even if it was a failure).

Responsibilities

Define and set key results for your team to ensure the product works smoothly for our clients.
Lead a product team, working together with the operations, business, development, design, business intelligence, and marketing teams to discuss problems.
Monitor and analyze customer behavior regarding launched features and measure against KPIs.
Regular communication with customers to understand their pain points and needs.
Work with Stakeholders from different areas and other departments to balance business goals and customer needs, ensuring that relevant issues are debated, decided on, and initiatives are delivered.
Lead and define short, medium, and long-term strategies related to company growth, internal improvements, and the development of new features that meet the goals of the Docplanner Group.
Engage all internal and external stakeholders with the product vision, listening to and understanding their pain points to ensure the organization's strategic pillars are met.
Use product management methods and tools to prioritize deliveries, experiment with hypotheses, and test them.
Collaborate with multidisciplinary teams, combining their skills to solve the problems of clinics and healthcare institutions - managers, billers, financial managers.
Evaluate existing solutions within the company, utilize internal resources, and optimize solutions that are tangible, with lower costs and time investment.
Deliver assertive solutions with your team that truly solve the presented problem.
Solve problems pragmatically and assertively, aligning with the company's strategic pillars.
Ask the right questions to choose and collect the correct metrics and indicators for building dashboards.
Discuss, defend, and report processes, ideas, and projects to the Docplanner Global Team, with an emphasis on knowledge of the Brazilian market.
Build, evaluate, and support the creation of documentation for improvements, creation, and modification of features to inform the development and operations teams about ongoing projects.

Benefits

Meal Voucher worth R$800,00 a month
Food Voucher (option to replace Meal Voucher)
Transportation vouchers
Partnerships Club with discounts (educational institutions, colleges, languages, banking benefits)
Share options plan after 6 months of working with us
Referral Program (up to R$600 per referred person)
Remote or hybrid work model
Time bank for overtime hours
Additional paid holiday on your birthday and work anniversary
10 days of special leave for bereavement
2 days of special leave for pet loss
7 days of rest for marriage
1-month of paternity leave
6 months of maternity leave
Medical and Dental Assistance
Group Life Insurance
Access to the iFeel app (emotional comfort)
ApoioPass (professional support in psychological, legal, economic, and social areas)
Gympass for you and 3 other people
Pet Plan
Payroll loan services, eligible after 6 months of employment