Senior Product Manager - HR Technology (Hybrid - Seattle)

Nordstrom•Seattle, WA

10d•$142,000 - $220,500•Hybrid

About The Position

The Senior Product Manager, HR Technology is a member of Nordstrom’s Product Management team and takes HR technology initiatives from idea through launch. The role shapes employee and manager experiences throughout the employee journey, working across multiple HR domains to address employee friction points and deliver scalable, user-centric tools while ensuring accuracy and compliance. It owns the full product lifecycle, including opportunity identification, requirements gathering, prioritization, planning, and launch, and requires translating business needs into actionable plans, making data-driven decisions, managing competing priorities, and communicating product vision and strategy across the organization. The role develops and evangelizes multi-year roadmaps, breaks roadmaps into prioritized and sequenced features, leads research and planning, and coordinates dependencies across Workday configuration, integrations, and downstream systems. It evaluates market trends and build-versus-buy-versus-integrate options, defines success criteria, manages delivery risks, and partners with Change Management and other stakeholders on training, communications, and adoption. It also applies AI-enabled capabilities to improve employee and manager experiences, working with operations and engineering to assess feasibility, risk, and value. This position is hybrid in Seattle, Washington. Candidates must be available to work at Nordstrom’s corporate headquarters at least four days per week. The stated annual pay range is $142,000 to $220,500; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

At least 6 years of product management experience.
At least 2 years of hands-on experience in the Workday ecosystem across one or more modules.
A track record of managing HR technology products throughout their lifecycle, including multiple launches across different HR domains.
Strong understanding of HR operational workflows, workforce policies, and labor and data privacy compliance.
Practical experience delivering AI- or ML-enabled product capabilities and understanding of AI concepts such as RAG, agentic patterns, and prompt design, including responsible application in enterprise software.
Experience evaluating build-versus-buy-versus-integrate decisions and working with vendors and system integrators.
Experience partnering with Change Management and Learning to drive adoption across a large, distributed workforce.
Ability to inspire and influence others, including experience managing and leading high-performing teams.
Ability to partner effectively to define, measure, and analyze processes and identify improvement opportunities.
Ability to define and track success metrics, such as accuracy, cycle times, adoption, case volume, and employee satisfaction, and use them to prioritize investments.
Technical background and understanding of software development principles, Agile development, and testing methodologies.
Proficiency in data analysis and performance metrics.
Strong critical-thinking, analytical, and problem-solving skills.
Ability to explain complex technical material clearly to users with varying levels of proficiency.
Excellent verbal and written communication skills, including presenting to different levels within a matrixed organization.
Strong organizational and time-management skills.
Knowledge of product management tools such as Aha! and Jira.

Nice To Haves

Product management experience in HR technology or workforce platforms is preferred.

Responsibilities

Collaborate with business, operations, and technology teams to support responsive, impactful product delivery.
Ramp quickly into new HR technology launches by learning the domain, stakeholders, and underlying processes.
Create and communicate a multi-year product roadmap, its value proposition, and its alignment with company strategy.
Evangelize product vision across the organization and company where appropriate.
Break roadmaps into releasable features and own prioritization and sequencing in support of strategic goals.
Prioritize the feature backlog based on complexity, impact, and alignment with company and business unit strategy.
Lead product planning across the domain and dependencies, including Workday configuration, integrations, and downstream systems.
Lead end-user research and synthesize insights from employees, managers, HR partners, and operations.
Assess market value and trends, including competitor and vendor products, and incorporate findings into roadmaps.
Evaluate build-versus-buy-versus-integrate options.
Write product requirements, user stories, and acceptance criteria within the domain and influence them across domains.
Manage progress against deliverables and proactively address risks and dependencies.
Define requirements and success criteria, use data to inform decisions, and ensure release readiness.
Partner with Change Management and other stakeholders to develop launch training materials and communications.
Apply AI-enabled capabilities to improve employee and manager experiences, partnering with operations and engineering to assess feasibility, risk, and value.
Develop feature timelines and sequencing plans that account for technical and operational constraints and deliver iterative value.