Senior Product Manager - HR Technology (Hybrid - Seattle)

Nordstrom•Seattle, WA

8d•Hybrid

About The Position

The Senior Product Manager, HR Technology is a member of Nordstrom’s Product Management team, responsible for taking HR technology initiatives from idea to launch. The role shapes employee and manager experiences across the employee journey, works across multiple HR domains, and develops solutions to address employee friction points. It manages the full product lifecycle, from identifying opportunities and gathering requirements through prioritization, launch, and adoption. The position translates business needs into actionable product plans, manages competing priorities, makes data-driven decisions, and delivers scalable, user-centric tools while ensuring accuracy and compliance. The Senior Product Manager communicates product vision and strategy across all levels of the organization and combines strategic thinking with attention to detail in a dynamic, cross-functional environment. This role is hybrid in Seattle, Washington. Candidates must be available to work at Nordstrom’s corporate headquarters at least four days per week. The successful candidate will apply product management expertise across HR Technology and drive organizational impact.

Requirements

At least 6 years of product management experience.
At least 2 years of hands-on experience in the Workday ecosystem across one or more modules.
A proven track record of managing the full lifecycle of successful HR technology products, including multiple launches across different HR domains.
Strong understanding of HR operational workflows, workforce policies, labor compliance, and data privacy compliance.
Practical experience delivering AI- or ML-enabled product capabilities and a strong understanding of AI concepts such as RAG, agentic patterns, and prompt design, with an ability to apply them responsibly in enterprise software.
Experience evaluating build-versus-buy-versus-integrate decisions and working with vendors and system integrators.
Experience partnering with Change Management and Learning to drive adoption across a large, distributed workforce.
Ability to inspire and influence others, including experience managing and leading high-performing teams.
Ability to partner effectively to define, measure, and analyze processes and identify improvement opportunities.
Ability to define and track success metrics, such as accuracy, cycle times, adoption, case volume, and employee satisfaction, and use them to prioritize investments.
Technical background and understanding of software development principles, Agile development, and testing methodologies.
Proficiency in data analysis and performance metrics.
Strong critical-thinking, analytical, and problem-solving skills.
Ability to explain complex technical material clearly to users with varying levels of proficiency.
Excellent verbal and written communication skills, including presenting to varied levels within a matrixed organization.
Outstanding organizational and time-management skills.
Knowledge of product management tools such as Aha! and Jira.
Availability to work in Nordstrom’s Seattle corporate headquarters at least four days per week.

Responsibilities

Collaborate with business, operations, and technology teams to support responsive, impactful product deliveries.
Ramp up quickly on new HR technology launches, domains, stakeholders, and underlying processes.
Craft and communicate a multi-year product roadmap aligned with the company’s strategic vision.
Evangelize product vision across the organization and company as appropriate.
Break roadmaps into releasable features and own their prioritization and sequencing.
Prioritize the feature backlog based on complexity, impact, and alignment with company and business-unit strategy.
Lead product planning across the domain and dependencies, including Workday configuration, integrations, and downstream systems.
Lead end-user research and synthesize insights from employees, managers, HR partners, and operations.
Monitor market value and trends, including competitor and vendor products, and incorporate findings into product roadmaps.
Evaluate build-versus-buy-versus-integrate options.
Write product requirement documents, user stories, and acceptance criteria within the domain and influence work across domains.
Drive progress against deliverables and proactively manage risks and dependencies.
Define requirements and success criteria, use data to inform decisions, and ensure release readiness.
Partner with Change Management and other stakeholders to develop launch training materials and communications and support adoption.
Apply AI-enabled capabilities to improve employee and manager experiences, partnering with operations and engineering to evaluate feasibility, risk, and value.
Develop feature timelines and sequencing plans that account for technical and operational constraints and deliver iterative value.