Senior Product Manager

Quavo Fraud & Disputes

19h

About The Position

We are seeking a Senior Product Manager to lead product strategy and execution. This individual contributor role operates in a PM and PO model, partnering closely with engineering and data science teams to deliver data-informed solutions in a regulated environment. This role is critical to defining and delivering data and AI-driven capabilities in fraud and dispute management, driving measurable business outcomes. It bridges product vision and execution, ensuring priorities are clearly defined, communicated, and delivered.

Requirements

7+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams
Strong fintech domain knowledge: fraud and disputes space, with demonstrated knowledge of consumer financial products and chargeback/dispute resolution processes.
Experience leading product work across strategy, prioritization, and delivery
Experience working on data-driven products and partnering closely with technical teams
Strong analytical thinking and comfort using data to inform decisions
Ability to lead cross functional teams and drive alignment in complex environments
Demonstrated ability to operate with high ownership and drive outcomes in ambiguous environments
Experience in regulated or risk-sensitive domains, preferably within fintech, fraud, or dispute management
Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products, able to effectively partner with data science and engineering teams
Experience using AI tools to improve productivity, accelerate workflows, and enhance product development processes
Excellent presentation, interpersonal and written/verbal communication skills (listening, verbal, and written) skills to tailor information and communication style to different audiences including senior leadership.
Comfortable with autonomy and ambiguity; able to self-direct work and deliver results independently in a high-demand, fast-paced environment without close supervision.

Responsibilities

Define product strategy, roadmap, and priorities
Define the problems to solve, target users, key use cases, and intended business impact
Establish feature briefs, success criteria, and outcome measures
Guide prioritization and tradeoff decisions from a client and business perspective
Partner closely with engineering and data science teams to define and deliver data and AI-driven capabilities
Collaborate with Product Owner and engineering partners to refine requirements and support execution, stepping in as needed to unblock progress and ensure delivery stays on track
Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, and clients
Partner with Product Marketing to support go-to-market efforts, while incorporating customer feedback through direct engagement (e.g., betas, discovery, validation)
Leverage AI tools to accelerate research, analysis, and product development workflows
Monitor adoption, feedback, and performance to ensure solutions are delivering value
Incorporate regulatory considerations into product decisions