Senior Product Manager 1

Pushpay•Colorado Springs, CO
•Hybrid

About The Position

Pushpay is hiring a Senior Product Manager (Sr PM1) to own outcomes within a defined product charter across Donor Management, Church Management (ChMS), Integrations, Apps, or Partnerships. Reporting to the Senior Director of Product, this hands-on role focuses on owning features and delivery while developing broader strategic influence. The Senior Product Manager works closely with Engineering, Design, and cross-functional teams, using Pushpay’s product delivery processes and AI-assisted tools to deliver roadmap outcomes, shape product packaging, and provide meaningful customer value. The role collaborates across time zones with global product, engineering, and partner teams. There are no direct reports. Pushpay is a global technology business whose products include mobile apps, management software, and giving technology. Its 550 teammates support more than 10,000 customers, and the company has processed over $15 billion in charitable giving. Pushpay describes itself as a values-led organization focused on strengthening communities, connection, and belonging. The position may be performed remotely from approved states, or in a hybrid arrangement for Colorado residents, with three days in the office and two days remote each week. Compensation is $106,729–$130,000, depending on location and other job-related factors. The role requires occasional non-standard hours to support collaboration with global teams.

Requirements

  • At least 5 years of product management experience in SaaS, fintech, or adjacent industries.
  • Proven success delivering features or products end-to-end within cross-functional teams.
  • Ability to translate customer needs into product requirements.
  • Experience with APIs, integrations, or partnership-driven product models.
  • Practical, hands-on experience with AI and machine learning applications in product development and internal workflows, including sound judgment in evaluating AI-driven features and their limitations.
  • Familiarity with Agile development methodologies.
  • Proficiency managing workstreams in Jira or an equivalent issue-tracking system.
  • Excellent written and verbal communication and strong collaboration skills.
  • Flexibility to work occasional non-standard hours to support meetings and collaboration with global, cross-time-zone teams.

Nice To Haves

  • Exposure to payments, tokenisation, or fintech ecosystems is preferred.
  • Working familiarity with payments platforms and systems relevant to the assigned charter, including vault, tokenisation, and settlement systems.

Responsibilities

  • Define and execute the product roadmap for the assigned charter, balancing customer value, business goals, and technical feasibility.
  • Drive product discovery with customers and internal stakeholders to understand needs and validate solutions.
  • Partner with Engineering and UX to deliver features and enhancements, ensuring quality and timely releases.
  • Collaborate with Marketing, Sales, and Customer Success on product launches, go-to-market enablement, and adoption.
  • Support packaging and pricing decisions for features and align them with the Basic, Advanced, and Complete product tiers.
  • Build working knowledge of API endpoints, integrations, and payment processing to contribute to the growth of the marketplace and ecosystem.
  • Develop an understanding of vault and tokenisation processes and settlements to support payments-focused initiatives.
  • Use data and AI tools to analyze usage patterns, identify opportunities, and support decisions.
  • Evaluate and champion AI-driven features that improve donor insights, administrative automation, and customer value; build AI fluency and advocate for team adoption of AI productivity tools.
  • Champion customer experience and help ensure products remain simple, powerful, and trusted.
  • Mentor and coach other Product Managers to support their professional growth and career development.

Benefits

  • 100% employer-paid premiums for the employee’s Medical HDHP Plan, Dental, and Vision.
  • 70% employer-paid premiums for the employee’s Medical PPO Plan and for dependents’ Medical, Dental, and Vision.
  • 401(k) match.
  • Remote/flexible working program for approved states.
  • Hybrid work model for Colorado residents: three days in the office and two days remote each week.
  • 12 paid company holidays.
  • Two paid Volunteer Time Off days.
  • 20 days of PTO to start, increasing with tenure and seniority.
  • Paid parental and adoption leave.
  • Career growth opportunities, mentorship, coaching, and professional development.
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