Senior Product Manager 1

Pushpay•Colorado Springs, CO

2d•$106,729 - $130,000•Hybrid

About The Position

As a Senior Product Manager (Sr PM1) at Pushpay, you will own outcomes within a defined product charter across Donor Management, Church Management (ChMS), Integrations, Apps, or Partnerships. Reporting directly to the Sr Director of Product, you will work with Engineering, Design, and cross-functional teams to deliver roadmap outcomes, shape product packaging, and provide meaningful customer value. The role is hands-on, with strong ownership of features and delivery, while developing skills for broader strategic influence. You will use Jira for backlog and sprint management and Confluence for specifications and decisions, and collaborate across time zones with global product, engineering, and partner teams. There are no direct reports. Pushpay is a global technology business supporting organizations and communities through mobile apps, management software, and giving technology. The company has 550 teammates, supports more than 10,000 customers, and has processed over $15 billion in charitable giving. The role is available for remote work in approved states, or under a hybrid work model of three office days and two remote days per week for Colorado residents. Applications are accepted on an ongoing basis.

Requirements

At least 5 years of product management experience in SaaS, fintech, or adjacent industries.
Proven success delivering features or products end-to-end within cross-functional teams.
Strong ability to translate customer needs into product requirements.
Experience with APIs, integrations, or partnership-driven product models.
Practical, hands-on experience with AI and machine learning applications in product development and internal workflows, including judgment to evaluate AI-driven features and their limitations.
Familiarity with Agile development methodologies and proficiency managing workstreams in Jira or an equivalent issue-tracking system.
Excellent written and verbal communication and strong collaboration skills.
Flexibility to work occasional non-standard hours to support meetings and collaboration with global, cross-timezone teams.

Nice To Haves

Exposure to payments, tokenisation, or fintech ecosystems is preferred.

Responsibilities

Define and execute the product roadmap for the assigned charter, balancing customer value, business goals, and technical feasibility.
Drive discovery with customers and internal stakeholders to understand needs and validate solutions.
Partner with Engineering and UX to deliver features and enhancements, ensuring quality and timely release.
Collaborate with Marketing, Sales, and Customer Success on product launches, go-to-market enablement, and adoption.
Support packaging and pricing decisions for features, ensuring alignment with the Basic, Advanced, and Complete product tiers.
Build working knowledge of API endpoints, integrations, and payments processing, contributing to the marketplace and ecosystem.
Develop understanding of vault and tokenisation processes and settlements to support payments-focused initiatives.
Use data and AI tools to analyse usage patterns, identify opportunities, and support decision-making.
Evaluate and champion AI-driven product features that enhance donor insights, administrator automation, and customer value; build AI fluency and advocate for team adoption of AI productivity tools.
Champion customer experience and help ensure products remain simple, powerful, and trusted.
Mentor and coach other Product Managers in their professional growth and career development.

Benefits

100% employer-paid premiums for the employee's Medical HDHP Plan, Dental, and Vision.
70% employer-paid premiums for the employee's Medical PPO Plan and for dependents' Medical, Dental, and Vision.
401K match.
Remote/flexible working program in approved states.
Hybrid work model of three days in the office and two days remote each week for Colorado residents.
12 paid company holidays.
2 paid Volunteer Time Off days.
20 days of PTO to start, increasing with tenure and seniority.
Paid parental and adoption leave.
Career growth opportunities, mentorship, coaching, and professional development.