Senior Product Manager

Humana • Boston, MA

8d • $104,000 - $143,000 • Hybrid

About The Position

As a Senior Product Manager, you will help guide in-flight products that improve the customer journey and create meaningful healthcare experiences. In this role, you will partner closely with business, technology, and design stakeholders to align priorities, solve complex problems, and help teams deliver high-quality outcomes. We are looking for an experienced, collaborative, and customer-focused Senior Product Manager who is excited to work across business and technology teams to build solutions that make healthcare experiences simpler, more useful, and more human. In this role, you will bring a product mindset, strong communication skills, and the ability to turn complex needs into clear, practical solutions. You will collaborate with technical and non-technical partners, use data and customer insights to guide decisions, and help teams stay focused on delivering value. The right candidate brings significant stakeholder management experience and is comfortable navigating ambiguity, building trust across organizations, and leading with curiosity, sound judgment, and empathy. The role also requires the ability to break down complex business and technical problems into a clear product roadmap, epics, and user stories. You will be expected to write complete user stories with acceptance criteria, support story acceptance, and take responsibility for acceptance testing to ensure delivered capabilities meet business and user needs.

Requirements

• 2–4+ years of relevant product management experience, including examples of products or capabilities you helped bring to market.
• Experience delivering business value through lean product management, customer discovery, or human-centered design practices.
• Significant experience managing stakeholders across multiple business and technology organizations, including aligning priorities, influencing decisions, and maintaining clear communication.
• Ability to translate customer, business, and technical needs into clear product direction.
• Familiarity with modern software delivery practices, including SDLC, lean product management, balanced teams, agile methodologies, or extreme programming concepts.
• Strong collaboration skills and experience working with cross-functional teams.
• Ability to work a fixed 8:00 a.m.–5:00 p.m. Monday–Friday schedule in Eastern Time.

Nice To Haves

• Empathetic, curious, and willing to challenge the status quo in a thoughtful way.
• People who bring energy to modern product practices and are motivated by the opportunity to improve experiences for the people we serve.

Responsibilities

• Guide in-flight products that improve the customer journey and create meaningful healthcare experiences.
• Partner closely with business, technology, and design stakeholders to align priorities, solve complex problems, and help teams deliver high-quality outcomes.
• Build solutions that make healthcare experiences simpler, more useful, and more human.
• Bring a product mindset, strong communication skills, and the ability to turn complex needs into clear, practical solutions.
• Collaborate with technical and non-technical partners, use data and customer insights to guide decisions, and help teams stay focused on delivering value.
• Break down complex business and technical problems into a clear product roadmap, epics, and user stories.
• Write complete user stories with acceptance criteria, support story acceptance, and take responsibility for acceptance testing to ensure delivered capabilities meet business and user needs.
• Work across many Technology and business organizations to align priorities, strengthen collaboration, and help deliver solutions that support meaningful healthcare experiences.
• Partner with teams across disciplines to understand business needs, clarify product direction, and help create practical solutions that are simple, useful, and human-centered.
• Build trust, communicate clearly, and bring people together around shared goals in a complex, cross-functional environment.
• Shape your own growth, work across disciplines, and contribute to meaningful healthcare innovation.
• Challenge the status quo in a thoughtful way.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed