Senior Product Manager

Thomson Reuters • Toronto, ON

18d • $126,000 - $176,000 • Hybrid

About The Position

As a Senior Product Manager, you will experience a dynamic and varied work environment, engaging in activities ranging from product strategy development to assessing feature performance metrics, leading customer interactions, writing user stories and acceptance criteria, and roadmap planning. Your primary responsibility will be to maximize customer and business value using your expertise and insights. You will support product management for Ready to Advise, an AI-powered tax advisory solution that helps tax professionals scale their advisory practices by analyzing completed tax returns and generating personalized tax planning strategies and client plans, while also guiding users through strategy implementation. Working alongside the Product Lead, you will play a key role in executing the Ready to Advise roadmap and ensuring the product delivers on its unique position within the Thomson Reuters ecosystem to help tax professionals transition from compliance-focused work to high-value advisory services.

Requirements

• Experienced Product Management professional with at least 4 years of relevant work experience
• Strong technical background
• Bachelor's degree
• Experience developing and delivering solutions that employ AI, ML, Gen AI, and related technologies is required.

Nice To Haves

• Familiarity with the Tax and Accounting industry is preferred.
• Experience scaling early-stage products with measurable adoption challenges preferred.
• B2B SaaS or professional services software experience is a plus.

Responsibilities

• Develop strong product intuition by interpreting customer problems, business needs, and opportunities, offering potential solutions with moderate guidance and direction.
• Build world-class capabilities and products by creating and maintaining a vision for the product, managing the product roadmap for your features, and partnering closely with the development team, UX, and other stakeholders to execute the roadmap efficiently. This includes defining your product or feature backlog based on customer and business value and using metrics to monitor progress.
• Drive product adoption and feature engagement by identifying friction points in the user journey, developing strategies to increase utilization and retention, and working cross-functionally to implement solutions that improve customer success.
• Demonstrate leadership by taking ownership of a feature/product, ensuring its performance and reliability, and providing clients with a positive experience as it is deployed in end-to-end product experiences. You will show resilience, learn from experiences, and effectively promote the product vision to colleagues.
• Be a well-rounded AI expert for our teams by staying updated on AI and technology developments, inspiring teams to experiment with AI applications, and sharing your insights on how AI can enhance our offerings through writing, blogging, and presentations to teams and customers.

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees