Enterprise Senior Product Manager

C.H. Robinson•Remote, IL

4d•$113,000 - $254,200

About The Position

C.H. Robinson is seeking a Senior Product Manager to focus on our Documents and Customs services, which are core capabilities and service lines of our Global Forwarding division. Our Lean AI culture focuses on outcomes and data driven methods to generate high value at an accelerated pace. We work alongside our business users and senior leadership to build better processes and technology solutions. You will drive improvements to internal and external user experience, productivity, and levels of risk. This roles decisions will be shaped by curiosity and rigorous analysis and research – both qualitative and quantitative. Senior Product Managers at CH Robinson are expected to consider analytical insights, direct customer feedback, technical implications, and our overarching business strategy to form and execute on the plan for your product. This role will collaborate with software engineers, designers, other product managers, marketers, analysts, and business leaders on high visibility projects. Senior Product Managers will be the voice of the user/stakeholder for their products, setting problem solving priorities, derisking development, and validating impact with targeted users/stakeholders.

Requirements

6+ years of experience in product management experience, conducting strategic quantitative and/or qualitative analysis to inform technology/operations investments/changes in a cross-functional enterprise environment
Bachelor’s degree or equivalent work experience and high school diploma/GED

Nice To Haves

3 years or more of digital marketplace dynamics/mechanics experience in a product or data science capacity
Master’s degree Business Administration/Management, Finance, Economics, Marketing, Management Information Systems, Mathematics, Engineering, Analytics/Data Science
Values a diverse and inclusive work environment
A learning and growth mindset that is open to giving and receiving feedback and coaching others to do the same

Responsibilities

Define a roadmap of strategies and products, to drive growth and support our customers
Partner with other Pricing, Product, Data Science and Technical teams to deliver complete solutions that support business needs
Conduct sophisticated quantitative, qualitative, business, customer, and strategic research and analysis to identify, test/validate, develop, and implement marketplace growth programs
Manage projects from start to finish, including stakeholder management and communication of results, insights and recommendations
Develop and maintain pricing intelligence, enabling data-driven decision making by senior leaders
Define requirements, metrics analysis and partner with engineering counterparts on development, testing, and launching efforts
Minimize wasted technology investment by testing/validating hypotheses behind proposed investments, and by auditing and improving existing investments
Manage tradeoffs and evaluate new ideas and opportunities with stakeholders, driving to alignment while maintaining a clear focus on overarching business priorities
Navigate an ambiguous environment, from a strategic and tactical perspective, where the product management function is still maturing
Mentor other Product Managers, help shape our culture, introduce best practice, and bring knowledge to the team

Benefits

Three medical plans which include Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities