Senior Product Manager, Product Innovation

U.S. Bank • New York, NY

2d • Hybrid

About The Position

The Senior Product Manager, Product Innovation identifies, evaluates, and advances new growth opportunities across U.S. Bank’s Payments, Consumer and Small Business line of business. The work spans the U.S. Bank brand, Elan agent financial institution business, and co-brand and partner portfolios. The role combines customer insight, market intelligence, emerging technology, competitive analysis, and financial rigor to develop differentiated products, partnerships, and experiences that strengthen customer value and support sustainable business growth.

The Senior Product Manager partners across Product, Marketing, Technology, Risk, Finance, Analytics, Operations, Enterprise Innovation, and external organizations. The role advances opportunities from discovery and concept validation through business case development, pilot, launch, and commercialization, while shaping enterprise strategy, turning insights into actionable product opportunities, developing fact-based investment recommendations, and mobilizing cross-functional teams.

Product Managers at U.S. Bank drive product vision, planning, and development in support of the bank’s human-plus-digital product strategy and evolving economic, technological, and customer needs. This position requires working from a U.S. Bank location three or more days per week.

Requirements

• Product Management experience.

Nice To Haves

• Expertise in critical interdependencies among product model system elements and the ability to design synchronized solutions using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Ability to anticipate changing market priorities and internal and external customer needs in ways that add value.
• Strong customer centricity and ability to apply strategies and techniques that support a positive customer experience at every product and service touch point.
• Knowledge of technical aspects of software products and ability to design, configure, and integrate them.
• Knowledge of Agile ways of working and risk-management processes, tools, and techniques, and ability to apply risk management appropriately.
• Skills in product P&L, product strategy, vision and planning, product discovery and development, channel alignment and management, adoption, customer experience research and execution, Agile ways of working, go-to-market and sales channels, performance measurement and optimization, marketing and analytics, and customer centricity.

Responsibilities

• Identify, analyze, and interpret business data using techniques that meet business needs and requirements.
• Connect U.S. Bank, customer experience, digital, technology, and business-line strategy to identify and prioritize product and portfolio opportunities.
• Establish product vision, charter, and roadmap.
• Define product outcomes and Objectives and Key Results (OKRs), prioritize features and epics, and break work into actionable steps for product discovery, design, development, and delivery.
• Manage the end-to-end product lifecycle and drive the product roadmap using OKRs.
• Create products with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
• For technical products, manage technical features, debt reduction, and modernization, applying expertise in the technology required by the product.
• Identify, evaluate, and advance growth opportunities across Payments, Consumer and Small Business, including U.S. Bank, Elan, co-brand, and partner portfolios.
• Use customer insight, market intelligence, emerging technology, competitive analysis, and financial analysis to develop products, partnerships, and experiences.
• Move opportunities from discovery and concept validation through business case development, pilot, launch, and commercialization.
• Develop fact-based investment recommendations and mobilize cross-functional teams to bring new ideas to market.

Benefits

• Healthcare coverage, including medical, dental, and vision
• Basic term and optional term life insurance
• Short-term and long-term disability insurance
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation of two to five weeks depending on salary grade and tenure
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• Pension

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed