Senior Product Manager

Pampered Chef•Addison, IL

12d•Hybrid

About The Position

Guest party experience and path to host sit at the center of how Pampered Chef converts interest into revenue and turns guests into future hosts and consultants. This role owns the digital product strategy and execution for that domain, with direct accountability for a single question: what's preventing party guests from purchasing or becoming hosts today? Delivery of features is not the standard. You are accountable for outcomes: purchasing guests, bookings, hosting promo content engagement, engagement in party, and party guest satisfaction. This role also operates differently than the Sr. Product Manager role has historically. AI tools have השפיע how fast ideas can move from concept to something real. You are expected to use that speed: building working prototypes yourself to validate ideas with real users, using AI to dig into data and surface what actually drives behavior, and writing specs and business cases with AI as a working tool, not a novelty. The bar for judgment goes up as the cost of building goes down. Anyone can generate an idea quickly now, so the value you bring is knowing which ideas are worth building and proving it before the business commits real investment.

Requirements

Bachelor's degree in Business, Information Technology, Computer Science, Marketing, or a related field, or equivalent experience
6+ years of experience in Product Management, Product Ownership, Digital Strategy, or a related role
Demonstrated ownership of product outcomes with measurable business impact, not just delivery of roadmap items
Hands-on experience using AI tools (Claude or comparable) to build prototypes or working proofs of concept. This needs to be real experience, not familiarity from the sidelines
Working knowledge of data analysis, ideally including SQL, or demonstrated fluency directing AI tools to perform and validate that analysis
Experience designing and running experiments (A/B testing) and correctly interpreting the results
Strong written communication: you can write a spec or a business case that a technical team and an executive can each act on
Experience partnering closely with UX/design during discovery and problem definition
A track record of influencing outcomes and driving alignment without direct authority over the people involved
Strong understanding of digital customer experiences, ecommerce platforms, mobile applications, and product analytics

Nice To Haves

Experience in direct selling, party-plan, or a similarly consultant/host-driven business model
Established personal workflow for using AI tools in day-to-day product work (prototyping, analysis, spec writing)
Experience mentoring or coaching other Product Managers, even without formal management responsibility
MBA or Master's degree

Responsibilities

Own the answer to what's preventing party guests from purchasing or becoming hosts today, and turn that answer into a prioritized roadmap
Drive business outcomes: purchasing guests and bookings
Drive product outcomes: hosting promo content engagement, engagement in party, and party guest satisfaction
Balance work in flight now against the strategic direction of the domain, and make sure both connect to the broader digital vision and company strategy
Think beyond how the party and shopping experience works today: start from what the guest actually needs and work backward to the solution, rather than iterating only on the current model
Work hands-on with Claude and other AI tools to build working prototypes that validate ideas with real users before the business commits engineering investment
Design and run experiments, including A/B tests and iterative validation loops, with real rigor: sound sample sizes, correct read of statistical significance, and honest interpretation of what a result does and doesn't prove
Use AI to work through both qualitative and quantitative data and distill it into a clear point of view: what did we learn, and what should we do about it
Bring data analysis skills to the work: SQL or equivalent fluency, or at minimum the ability to direct AI tools to do that analysis correctly and know when the output is trustworthy
Exercise sound judgment about what does and doesn't belong in an AI tool. Customer and consultant data handling discipline is assumed, not optional
Write initiative briefs and specs, using AI as part of the process, that clearly define the problem, how the proposed solution solves it, and exactly what's required to build it
Build the business case for an initiative, both the financials and the reasoning, that makes the case for why we should build something and defines up front how we'll judge whether it worked
Communicate with the end in mind: know what each audience actually needs, and adjust between detailed and executive-level framing accordingly
Partner with UX as the core collaborator in discovery and in defining the right thing to build. This role shapes the experience; it does not own design
Coordinate with the other Senior Product Managers who own adjacent business and product domains. Overlap is constant, and getting that coordination right matters as much as the roadmap itself
Own prioritization and trade-off decisions within the domain across competing stakeholder demands, and be willing to push back when something doesn't drive value