About The Position

The Senior Product Manager will lead the strategy, roadmap, and execution of payment portals. The role owns the end-to-end roadmap from MVP through multi-phase expansion and partners with business, engineering, UX/design, compliance, risk, and operations to deliver a scalable, compliant, partner-centric portal experience. The Product Manager works closely with designers to turn ambiguous business needs into clear, buildable features, and leads product discovery, delivery, launch, and post-launch optimization.

Requirements

  • At least 4 years of experience as a Product Manager delivering B2B or partner-facing platforms.
  • Demonstrated experience designing user access, role-based permissions, or auto finance or lending workflow systems for external partner organizations.
  • Hands-on collaboration experience with UX/UI designers, including participation in wireframe reviews and usability testing.
  • Experience scoping and launching MVPs for ambiguous or undefined future user bases, including phased product expansion.
  • Working knowledge of data analytics tools for KPI tracking and backlog prioritization.
  • Experience with Agile/Scrum or SAFe delivery methodologies.
  • Strong stakeholder management skills and experience aligning engineering, compliance, risk, and business teams around a shared roadmap.
  • Background in regulatory- or compliance-constrained product environments.

Nice To Haves

  • Experience in auto finance, lending, mortgage, or other regulated financial services.
  • Familiarity with loan servicing, payoff processing, or similar lending/financial transaction workflows.
  • Prior experience in automotive finance, dealer-facing systems, or similar partner portals.

Responsibilities

  • Define and own the product roadmap, and lead discovery and scoping for expansion.
  • Translate business and operational needs into clear epics, user stories, and acceptance criteria for engineering and design.
  • Prioritize the backlog based on impact, operational risk, compliance requirements, and business value.
  • Lead the product lifecycle from discovery through launch and post-launch optimization, including planning for expansion to other providers.
  • Work hands-on with UX/UI designers from discovery through delivery, including wireframe reviews, usability testing, and iterative design critique.
  • Partner with security, compliance, and engineering to ensure access controls meet enterprise and regulatory standards.
  • Understand and define data, validations, and business rules.
  • Identify opportunities to reduce manual handling and processing delays through digital workflow design.
  • Define edge cases, including user offboarding, re-approval, dealer-level access changes, and escalation paths for denied or pending registrations.
  • Champion a design-informed, user-centered approach to prioritization, balancing dealer usability with internal compliance and risk needs.
  • Partner with compliance, risk, and legal teams to define acceptable-use policies, data-retention rules, and audit requirements for external users.
  • Collaborate daily with engineering, design, compliance, risk, operations, and customer support teams.
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