Senior Product Manager, Value-Based Care Platforms

TriEdge Investments

11d • Remote

About The Position

Salud Healthcare is a technology-focused services organization that helps private practices and provider groups succeed in value-based and alternative payment models. Its Nexus and Nexo platforms support providers, risk and quality management, and operations.

The Senior Product Manager owns an assigned product area end to end, connecting clinical, operations, finance, provider relations, and payer-facing teams with Software Engineering. Reporting to the AVP, Software Engineering, the role sets product direction and priorities through discovery, roadmap and backlog management, requirements definition, and acceptance of completed work. It is hands-on: the product manager elicits requirements, maps workflows, and analyzes healthcare data directly. The position is remote.

Requirements

• At least 5 years of product management, product ownership, or senior product/business analysis experience on software or data projects, including writing user stories and acceptance criteria in an Agile/Scrum environment.
• At least 5 years of healthcare industry experience with a health plan, MSO, ACO, value-based care organization, provider group, or healthcare technology company.
• Hands-on working knowledge of Medicare Advantage and value-based care models; HCC/RAF risk adjustment; HEDIS and CMS Star Ratings quality programs; claims, eligibility, and encounter data; and X12 EDI transactions 834, 835, and 837.
• Working SQL skills for querying and validating data.
• Bachelor's degree in business, health administration, information systems, or a related field, or equivalent experience.
• Proven ability to map complex workflows and explain them clearly to business and technical audiences.
• Strong written communication skills, including writing requirements that can be built from without a meeting.
• Experience owning a backlog and roadmap in Jira, Azure DevOps, or a similar tool.
• Fluency in Agile/Scrum delivery and JIRA management, including backlogs, epics, sprints, boards, and reporting.
• Experience defining and tracking product KPIs or success metrics to guide decisions.

Nice To Haves

• Experience in Florida's Medicare Advantage market.
• Prior product manager or product owner experience, including roadmap ownership and backlog prioritization.
• Certification such as CBAP, CCBA, PMI-PBA, or Certified Scrum Product Owner (CSPO).
• Familiarity with data warehouses, BI tools, and FHIR or HL7 interfaces.
• Hands-on experience with Lucid or Visio for workflow and process mapping and Figma for mockups and prototyping.
• Design-thinking or human-centered design practice and experience connecting product work to company OKRs.

Responsibilities

• Elicit and document requirements from clinical, operations, finance, provider relations, and payer-facing stakeholders through interviews, workshops, and observation.
• Map current- and future-state workflows using Lucid, including swimlane and BPMN diagrams, and identify gaps, manual workarounds, and automation opportunities.
• Write user stories with testable acceptance criteria, business rules, and edge cases; maintain requirements traceability, data dictionaries, and process documentation.
• Create mockups and clickable prototypes in Figma and apply design-thinking methods, including user research, journey maps, and problem framing.
• Analyze claims, eligibility, encounters, HCC/risk adjustment, HEDIS/quality gaps, and payer files to define data requirements, mappings, and validation rules.
• Write SQL queries to profile data, validate assumptions, and confirm delivered features produce correct results.
• Document file specifications, interfaces, and data flows for integrations with payers, EMRs, and outside vendors.
• Serve as the day-to-day liaison between business users and engineers, answering questions during development and resolving ambiguity.
• Partner with QA on test scenarios and coordinate user acceptance testing with business owners.
• Support adoption through feature walkthroughs, release notes, job aids, training, launch communications, and change management.
• Own the product roadmap and backlog, keeping work groomed, sized, sequenced, and ready for upcoming sprints.
• Set and communicate priorities and trade-offs based on business value, regulatory or payer deadlines, effort, and dependencies.
• Run discovery with stakeholders and users to determine what to build next and maintain a focused roadmap.
• Lead sprint planning, backlog refinement, and sprint reviews; accept or return completed stories against acceptance criteria.
• Define release success measures, report adoption and outcomes, and incorporate results and feedback into the roadmap.
• Align the product roadmap with company OKRs and Technology strategy, showing how initiatives support measurable objectives.
• Define product KPIs and success metrics, work with the data team to instrument them, and use adoption, usage, and outcome data to guide decisions.
• Manage Agile delivery and JIRA end to end, including backlog, epics, sprints, and reporting such as velocity, burndown, and status.
• Coordinate engineering, data, QA, outside vendors, and payers to manage dependencies, timelines, and hand-offs.

Benefits

• Health, dental, and vision insurance.
• 401(k).
• Paid time off and company holidays.
• Opportunity to shape the future of healthcare technology within a rapidly growing value-based care organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior