Network Performance Manager - Value Based Care

Aylo Health•Atlanta, GA

3d•Remote

About The Position

The Network Performance Manager is a highly visible, externally facing leader responsible for owning relationships with a portfolio of strategically important primary care practices and driving measurable improvement in clinical, financial, utilization, and quality performance. The role serves as an advisor and performance partner to physicians, practice executives, and operational leaders, translating complex data into clear priorities, leading performance conversations, securing commitment to improvement plans, and maintaining accountability for actions and outcomes. The position requires an assertive, engaging communicator who builds credibility, takes initiative, moves between relationship-building and data analysis, and respectfully challenges practices when performance or execution falls short. The manager works with practices on value-based care priorities and operational improvements, coordinates with internal teams, payers, and practice stakeholders, and delivers concise executive reporting on performance, risks, actions, ownership, and progress. The role requires 25–50% travel to primary care practice sites, remote work from a home office, and occasional travel to Atlanta or Nashville corporate offices for meetings and events.

Requirements

Bachelor’s degree in Nursing, Public Health, Healthcare Administration, Business, or a related field.
Four to seven years of experience in healthcare transformation, clinical quality improvement, primary care operations, network performance, account management, or a closely related field.
Ability to build influential relationships with physicians, executives, and other senior stakeholders.
Confident, persuasive communication and ability to facilitate discussion and adapt messages for clinical, operational, and executive audiences.
Strong executive presence and ability to establish credibility in complex or high-stakes environments.
Ability to influence decisions, gain commitment, and drive action without positional authority.
Comfort initiating difficult conversations, addressing resistance, and holding stakeholders accountable while preserving relationships.
Results-oriented and proactive approach, with ownership, urgency, and follow-through.
Ability to make sound recommendations and move initiatives forward amid ambiguity, competing priorities, or incomplete information.
Analytical judgment and attention to detail, including ability to interpret clinical, financial, utilization, risk, and quality data accurately.
Ability to turn detailed data into clear conclusions, performance narratives, and practical next steps.
Ability to manage multiple strategic relationships and priorities in a fast-moving, mixed remote and in-person environment.
Strong understanding of primary care delivery, patient-centered care, HEDIS, MIPS, CMS programs, ACO models, and value-based payment arrangements.
Experience using EHRs, population health platforms, and performance-reporting tools to drive operational and clinical improvement.

Nice To Haves

Experience working directly with primary care practices, physician leaders, or healthcare executives.
Demonstrated success building external relationships and influencing performance improvement.

Responsibilities

Own the overall relationship, communication strategy, and performance outcomes for an assigned portfolio of strategically significant primary care practices.
Build trusted-advisor relationships with physicians, executives, clinical leaders, and administrative teams.
Lead data-informed performance conversations, identify gaps, establish priorities, and gain commitment to measurable improvement plans.
Influence practice leaders and care teams to adopt workflows, behaviors, and operating practices without relying on direct authority.
Identify performance risks, stalled initiatives, emerging concerns, and relationship issues; intervene early and recommend action.
Set clear expectations, confirm commitments, and maintain accountability for action items, milestones, and performance outcomes.
Translate clinical, financial, risk, utilization, and quality data into concise recommendations tailored to the audience.
Present performance findings and strategic recommendations to physicians, practice executives, Citadel leadership, and other stakeholders.
Lead practices through HEDIS improvement, MIPS, ACO participation, payer initiatives, incentive programs, and other value-based care priorities.
Facilitate virtual and in-person performance reviews, coaching conversations, collaborative problem-solving sessions, and executive presentations.
Navigate resistance, competing priorities, and difficult conversations with confidence and professionalism.
Partner with practices to improve care-team design, referral management, patient engagement, EHR utilization, reporting, and other performance-related workflows.
Coordinate across internal teams, payers, and practice stakeholders to resolve barriers and accelerate results.
Develop concise executive reporting on performance, risk, recommended actions, ownership, and progress toward goals.