Senior Product Manager

Warby Parker • New York, NY

11h

About The Position

Warby Parker is looking for a Senior Product Manager to own and reinvent the engine that powers our product ecosystem. This role is focused on the strategy and roadmap for our core catalog and merchandising systems. You’ll be tasked with leading the rebuild of our internal tooling, creating a scalable and intuitive platform that sits at the heart of our e-commerce and retail operations. You'll work closely with a wide range of teams—including Product Strategy, Retail, Vision Services, Engineering, and User Experience Design—to transform our business systems architecture. If you're passionate about building the foundational platforms that enable a business to scale, this is your opportunity to make a massive impact.

Requirements

• 7+ years of product management experience, with at least 3 years focused on backend/platform products, internal tooling, or complex business systems.
• Technically fluent; comfortable engaging with engineers on system architecture, APIs, and complex data models.
• A well-rounded communicator, collaborator, and presenter who can articulate a compelling vision and share actionable insights with everyone from engineers to executive leadership.
• Holder of a bachelor's degree in business, computer science, or a related field.
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

• Experience with PIM, catalog management, or merchandising systems is a huge plus.
• A true self-starter who is resourceful, detail-oriented, and thrives on autonomy in a fast-paced environment.
• An expert at navigating complex stakeholder environments, with a proven track record of building consensus and driving cross-functional alignment.
• A team player at heart who’s comfortable acting as a leader on certain projects and as a contributor on others.

Responsibilities

• Develop and execute the product vision, strategy, and roadmap for the next generation of Warby Parker's catalog and merchandising systems.
• Drive the end-to-end process of rebuilding our core catalog tooling, from discovery and requirements gathering to launch and iteration.
• Dive deep into the weeds of our product data models, system architecture, and business workflows to become the go-to subject matter expert.
• Partner with a complex group of stakeholders to deeply understand their processes and pain points, translating their needs into a clear, prioritized backlog.
• Author detailed product requirements, user stories, and technical specifications for platform and internal tooling initiatives.
• Define and analyze key performance indicators for your products, focusing on operational efficiency, data integrity, and speed-to-market.
• Act as the voice of your internal customers, ensuring the tools you build are not just powerful but also intuitive and user-friendly.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees