Senior Product Manager, Subscriptions and Streaming

Major League Baseball•New York, NY

About The Position

Major League Baseball is seeking a Senior Product Manager to join their team, focusing on industry-leading streaming products. This role offers the opportunity to redefine the experience of watching and listening to baseball. The Senior Product Manager will collaborate closely with their team to deliver an outstanding experience to baseball fans across Web, Mobile, and Connected device platforms.

Requirements

5+ years of digital product management experience
Solid understanding of a Scrum Product Owner role and experience working with engineering and QA teams using agile methodologies
Experience with qualitative and quantitative user research methods
Experience developing requirement documents, user stories, wireframes, mockups, prototypes, and user interaction diagrams
Familiar with video encoding, transcoding pipelines, and streaming delivery protocols (e.g., HLS, DASH) with a strong grasp of how encoding decisions impact playback quality, latency, and cost
Hands-on familiarity with APIs, services architecture, and platform/infrastructure concepts; comfortable engaging directly with engineering on technical tradeoffs and system design decisions
Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa

Nice To Haves

Product or design experience with using video and streaming as a platform to engage with fans and consumers is a plus
Experience managing products at scale and on connected devices (Roku, Apple TV, Fire TV, etc.) is a plus

Responsibilities

Build product vision and roadmaps by synthesizing MLB strategy and business objectives into actionable steps and realistic deliverables for your scrum team
Partner with engineering, user experience, and research teams to constantly experiment and design product solutions that incorporate user feedback through multiple iterations
Document and prioritize a product backlog with epics and user stories accompanied by detailed acceptance criteria
Lead an Agile scrum team, forecast timelines, plan releases and coordinate cross-team deliverables
Interview, analyze, observe and learn about your audience to create insights that will shape requirements, features and the product roadmap
Become a subject matter expert on the product, platform, and industry trends in streaming, connected TV and OTT marketplaces. Gain a deep understanding of customer motivations, problems, journeys, and usage patterns
Use analytics and data to measure product performance, return on investment and drive product prioritization and design decisions
Informed on the evolving AI/ML tooling landscape; able to identify opportunities to integrate AI-powered capabilities into the product, the product planning process and development tools to accelerate velocity
Think like an owner to drive ideas forward from inception through execution, getting deeply embedded in the details and bridging the gaps where necessary to achieve target outcomes
Create alignment between engineering, business stakeholders and leadership. Be the first point of contact for questions and clarifications
Create transparency and accountability with mechanisms to compile status, identify risks and escalate critical product decisions and information