Senior Product Manager, Rich Media

Zillow

6d•$141,200 - $237,400•Remote

About The Position

The Rich Media group aims to create a real estate buying and renting experience where every mover can get a deep sense of a home online and reimagine it as their own. We are inventing technologies that allow people to feel like they’re already there - all from their phone or desktop. Using cutting-edge computer vision and AI science, we work across disciplines to build products like 360 tours, floor plans, aerial overviews, and new experiences not even imagined yet! Combined, we are creating the next chapter of home shopping experiences. As a Senior Product Manager, Rich Media Platform you will own the products and workflows that power how home media gets captured, managed, and quality-reviewed before it ever reaches a home shopper. Your product surface spans applications used by media companies, brokerages, and internal operators every day. This includes mobile apps for field photographers to scan homes; media management tools that give business partners visibility and control over their jobs, assets, and accounts; and integrations with third-party platforms those partners use to run their businesses. You will also grow and scale internal systems that manage AI human-in-the-loop pipelines and operations: a workflow system that routes media through production and processing, and an annotation and quality-review tool used by trained internal operators. This is a product role for someone who wants to own the engine that makes AI-scale media possible - balancing partner experience, efficiency, throughput, and cost. Combined with our teams’ AI science innovations, your products will come to life for hundreds of millions of shoppers through online experiences like schematic floor plans and immersive 3D models. At the same time, you will empower thousands of B2B partners with the tools needed to grow their real estate marketing businesses. As a Senior Product Manager, you’ll add your curiosity and drive to a team that values invention, speed, impact, and scale.

Requirements

8+ years of product management experience
Customer-obsessed mindset, able to balance the needs of multiple personas to deliver tools that partners want to use
Adaptable and curious, with a demonstrated ability to quickly ramp up into new technical domains
Systems thinker with experience owning platform, tooling, or workflow products that design for efficiency and scale in addition to great features
Strong execution fundamentals and ability to translate new technical possibilities into clear, shippable plans
Analytical, using data to form hypotheses, drive decisions, and evaluate results
Proven ability to lead cross-functional development teams to launch
Comfortable working in an agile, iterative environment with evolving requirements

Nice To Haves

Mobile app experience (iOS, Android)
Worked with technologies that impact operations
Experience with B2B or SMB-facing platforms or marketplaces and their tools
Knowledge of photography, app-hardware integration, or AI human-in-the-loop operations
Fluency using modern AI-assisted tools to elevate your own PM craft

Responsibilities

Own the roadmap for the tools and workflows that turn raw home capture into compelling, market-ready media
Create mobile home capture experiences for the field that balance speed, ease of use, and capture quality
Evolve our media management tools so that photography and media businesses can manage their work with less friction
Expand internal workflow-orchestration and quality-review tooling that keeps media moving smoothly through production and AI human-in-the-loop QA at scale
Partner with science-based teams to translate their model and data needs into practical annotation, review, and operator tooling
Define and use metrics for throughput, quality, and partner/operator experience to guide roadmap decisions
Collaborate with marketing, operations, support, and sales leaders to ensure tools and workflows scale smoothly