Senior Product Manager, Platform

Aiwyn

20h•Remote

About The Position

Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. The role We're looking for a Senior Product Manager to own our Platform capabilities in two key areas: Implementations and Platform infrastructure. For Implementations, the focus is on the systems, tooling, and workflows that take a firm from signed contract to fully live on Aiwyn. This involves turning manual work into a product that enables faster go-lives, fewer escalations, and a scalable setup experience. Beyond implementations, the role includes product ownership for the build and cloud infrastructure everything runs on, and the productivity tooling that raises the leverage of every team at Aiwyn. This is a high-leverage, high impact role critical to Aiwyn's rapid scaling. The Senior Product Manager will work closely with engineering, design, customer success, and go-to-market teams, with their work touching virtually every part of the product and every customer.

Requirements

5-to-8 years of product management experience
Excellent product roadmapping: you can figure out which problems are worth solving, prioritize ruthlessly, and communicate your thinking with clarity
Strong product lifecycle instincts: you go deep on customer problems and create solutions that actually fit
Execution chops: you know how to ship software, keep teams aligned, and course-correct when things go sideways
An incredible trajectory: you're becoming a domain expert in everything you touch, and you bring clarity and energy to every room you're in

Nice To Haves

Experience with implementation, onboarding, or professional services tooling
Experience with data migration or complex customer configuration
Experience owning infrastructure, developer tooling, or other technical product areas
Startup experience, you're comfortable with ambiguity and a fast pace

Responsibilities

Own the implementation roadmap. Find the steps that consume the most time and create the most risk, and systematically remove them from the critical path.
Turn manual work into product. Replace engineer-dependent setup with self-serve configuration, data migration and mapping tooling, and admin controls our teams and customers can run themselves.
Go deep with Implementation Managers and firms. Ride along on real go-lives. Understand where migrations stall, where mapping breaks down, and where expectations diverge from reality.
Own the platform areas outside integrations. Bring product thinking to Infrastructure and Productivity: reliability, developer experience, and the internal tooling that compounds across engineering, product, and operations.
Define what good looks like. Establish the metrics for implementation health (time to go-live, escalation volume, manual touchpoints) and hold the roadmap accountable to them.
Partner cross-functionally to execute. Work hand-in-hand with engineering and design to ship, and with Services, CS, and sales to bring changes to market.