Senior Product Manager - Platform

Canopy Works•San Francisco, CA

4h•$200,000 - $225,000•Hybrid

About The Position

Canopy is one of the fastest-growing companies focused on workforce safety in healthcare. Backed by leading venture investors, Canopy is transforming how hospitals protect and support frontline staff through its Connected Safety Platform, combining wearable safety technology, real-time location intelligence, intelligent alerting, and managed services built specifically for healthcare environments. We operate in high-trust, high-reliability environments where software quality, operational resilience, and customer experience matter deeply. Today, more than 70 leading health systems and 1,000 healthcare facilities rely on Canopy to protect frontline staff, improve emergency response, strengthen employee confidence, and support workforce retention. We are scaling rapidly, expanding our product portfolio, and partnering with some of the most recognized health systems in the country. This is an opportunity to join a high-growth, venture-backed company at a pivotal stage, where you can make a meaningful impact on both the business and the safety of healthcare workers nationwide. We're looking for a Senior Product Manager to own the platform capabilities that power every Canopy product. This includes shared platform services, APIs, the real-time location platform, enterprise integrations, reporting and analytics capabilities, and the foundational infrastructure that enables scalable product delivery and customer deployments. This is a high-impact, deeply cross-functional role for a PM who thrives at the intersection of technical depth and product strategy. You'll work closely with engineering, product, data, and customer-facing teams to define platform strategy, prioritize investments, and deliver capabilities that power Canopy’s products.

Requirements

5+ years of product management experience, including significant ownership of platform or infrastructure products
Demonstrated ability to translate complex technical requirements into clear, prioritized roadmaps
Experience with enterprise integrations in healthcare environments, including EHRs, RTLS platforms, security systems, or identity providers.
Comfort operating at multiple altitudes—you can debate architectural tradeoffs with engineers, align cross-functional teams around platform priorities, and present platform strategy and business outcomes to executives.
Experience balancing foundational platform investments with customer-facing feature delivery
Strong data instincts — you think in metrics, know how to define success quantitatively, and can shape the analytics capabilities your customers need
A genuine connection to Canopy’s mission — keeping healthcare workers safe is meaningful work, and we want people who feel that

Responsibilities

Define the vision, strategy, and roadmap for the platform capabilities that power Canopy's products, including: Shared platform services, including the real-time location platform that powers every Canopy product, APIs and platform interfaces that enable consistent product development, Enterprise integrations (with EHRs, security platforms, identity providers, and other customer systems), Reporting and analytics capabilities that demonstrate customer impact, Platform reliability, scalability, and partner experience.