Senior Product Manager, Payments

TwitchSan Francisco, CA
Hybrid

About The Position

Twitch has a two-sided payments platform that collects payments from customers all over the globe and pays out income to our creators. By bringing customers together with creators, we are changing how media is consumed and how communities are formed. Payments is core to Twitch’s strategy to serve the needs of creators in generating income on Twitch. At Twitch, you will work with passionate people who are smart, self-driven and customer obsessed. As a Product Manager for Payments, you will help set and execute on Twitch's strategy to enable and optimize payments for all our viewers across 100+ countries and across devices (web, mobile web and TV).

Requirements

  • 5+ years of work experience as a Product Manager or Technical Program Manager
  • Experience in regards to payments, fraud and monetizing digital products at scale
  • Deep familiarity with processors like Stripe, Adyen, Braintree/PayPal and global alternative payment methods
  • Experience leading cross-functional initiatives
  • Experience defining 1-2 year product strategies

Responsibilities

  • Support senior management by managing payments metrics reporting and performing data analysis to produce business forecasts and optimize checkout conversion, authorization rates, and payment costs.
  • Research, design, and develop new payment strategies to help Amazon leverage its platform data to support business functions through complicated payment optimization and fraud prevention modeling.
  • Utilize database technologies, including SQL, and experimentation tools to design, develop, and evaluate highly innovative payment products and automated reports for campaign targeting and optimization.
  • Transform complicated business problems into product requirements and provide data-driven solutions for payment processing, checkout experience, and international payment method adoption.
  • Perform statistical analysis, including A/B testing, conversion funnel analysis, and cross-platform regression using experimentation and analytic tools.
  • Establish scalable, efficient, automated processes for large scale payment operations, product development, product validation, and product implementation across web and mobile platforms.

Benefits

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
  • sign-on payments
  • restricted stock units (RSUs)
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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