Senior Product Manager, Payments

StarRez•Quinte West, ON

7d•Hybrid

About The Position

As Senior Product Manager, Payments, you are responsible for end-to-end ownership of the Payments domain, defining the product vision, strategy, and roadmap across the full lifecycle - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across all StarRez products. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-impact, domain-building role with accountability for product performance against defined KPIs and strong influence across cross-functional teams. Working closely with Product Owners, Engineering, Design, Finance, and external partners, you will lead discovery, guide prioritization, and ensure delivery of solutions that create meaningful customer and business value.

Requirements

5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services
Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes
Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows
Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance
Experience with payments pricing, monetisation models, or revenue-sharing partnerships
Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency
Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-making
Demonstrated experience leading discovery and shaping product direction through customer and market insight
Experience working closely with Engineering and Design in cross-functional, distributed teams
Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners
Working knowledge of payment security and compliance principles (e.g., PCI DSS)

Nice To Haves

Experience in higher education, property management, or student housing domains
Experience supporting marketplace or multi-party payment flows
Familiarity with international payments and regulatory environments (US, UK, Australia, Europe)
Experience mentoring Product Owners or working within globally distributed product teams

Responsibilities

Own the product vision, strategy, and roadmap for the Payments domain across products
Drive roadmap prioritisation and trade-offs to deliver measurable business impact
Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency
Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes
Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategy
Lead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisions
Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality delivery
Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth.
Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value