Senior Product Manager, Payments

Health Payment Systems Inc•Milwaukee, WI

1d•Remote

About The Position

Health Payment Systems, Inc. (HPS/PayMedix) is redefining how people access and pay for healthcare by bringing together provider networks, payments and financing, and industry partners to remove financial barriers and simplify the healthcare experience. The team is solving the challenge of money and information flow between providers and consumers, aiming to improve access, reduce financial stress, and reshape healthcare. Their solutions include the HPS Network (a provider network in Wisconsin), PayMedix (a national healthcare payments platform), and TempoPay (a flexible healthcare benefit solution). The company is seeking a Senior Product Manager, Payments to drive the execution of a major transformation of its payments ecosystem. This role will focus on implementing a cleaner, more scalable, and strategically aligned payments architecture supporting various payment rails, translating a modernization strategy into structured execution and measurable outcomes to build a foundation for long-term enterprise value and scalable growth. The role reports directly to the Chief Product & Innovation Officer and is fully remote.

Requirements

8+ years of Product Management experience in payments or fintech, including ownership of product roadmaps, product requirements, and direct partnership with engineering teams.
Experience in B2B and B2B2C payments environments with complex or intermediated money movement.
Deep understanding of the payments ecosystem and lifecycle, including ACH, cards, payment gateways, merchant acquiring, ledgering, reconciliation, settlement, refunds, exceptions, chargebacks, and payment APIs.
Proven ability to build and scale payment capabilities across internal and external partners, including processors, banks, SaaS vendors, and cross-functional business and technology teams.
Cross-Functional Influence & Communication: Builds alignment across executives, technical teams, business stakeholders, and external partners, translating complex payment concepts into clear decisions and actions.
Systems Thinking & Complexity Management: Understands end-to-end payment flows and how decisions across systems, vendors, ledgering, reconciliation, and operations impact one another.
Ownership & Execution in Ambiguity: Creates structure in complex or unclear environments, makes sound tradeoffs, and drives initiatives from requirements through successful delivery.

Responsibilities

Create a multi-year roadmap that includes platform capabilities for payments infrastructure.
Lead the implementation of a consolidated payments architecture across processors, banks, and ledger systems, covering authorization, settlement, batching, reconciliation, funding, payouts, and refunds/recoupments.
Drive delivery through partnerships with finance, operations, compliance, engineering, and executive leadership.
Implement upgraded and outsourced ledgering capabilities to improve traceability, reporting accuracy, and auditability, while reducing manual reconciliation and integrating claims, payments, and financial reporting.
Lead execution across RTP, FedNow, ACH, card, and virtual card programs, including routing logic, controls, reconciliation, and multi-rail requirements to improve flexibility, speed, and cost efficiency.
Enhance provider, employer, external partner, and member experience through payment rail expansion and innovation.
Own integration requirements and sequencing across processors, banks, and hybrid infrastructure partners, ensuring clean routing, scalability, flexibility, and support for advanced payout models.
Improve authorization rates, returned payments, refunds, settlement timing, operational error rates, and cost per transaction while strengthening platform resilience and margin efficiency as volume grows.
Ensure payment workflows meet applicable NACHA, card brand, sponsor bank, audit, and regulatory requirements.
Partner with Compliance, Finance, and Operations to identify and mitigate risk early.