Senior Product Manager - Payments and Cards

Cloaked•New York, NY

51d•Hybrid

About The Position

Cloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference.

Requirements

Knowledge of payments and servicing fundamentals
A background in consumer-based SaaS product management in a startup
Track record of successful product scaling in the fintech industry
Data skills: Comfortable with SQL. Be able to identify, interpret, visualize, and improve metrics that drive business goals
Experience running experiments with GTM and growth strategies
Knowledge of ACH, Debit & Credit Card fundamentals
Experience dealing with fraud and building creative solutions
Be able to simulate and forecast different models to predict potential product outcomes
Understand the user acquisition journey and marketing journey

Nice To Haves

Plus points for knowledge of financial regulations

Responsibilities

Own the development, user experience, management, and growth of the Cloaked Pay suite
Define and implement internal operations and processes required to efficiently launch and run Cloaked Pay
Create and execute a concrete GTM strategy for a successful Cloaked Pay launch
Collect and analyze product data to continuously grow and adapt the product based off of consumer insights
Work closely with departments like Engineering, Marketing, Customer Service, and Regulatory Affairs to achieve broader company goals
Interface directly with customers to gather feedback and derive strategic decisions off of trends and data
Manage relationships with bank partners, attend vendor and partner meetings, and navigate regulatory requirements to ensure compliance and optimal collaboration
Foster a culture of creativity and experimentation within teams, encouraging innovative approaches to product development and problem-solving
Communicate progress, challenges and timelines to key internal and external stakeholders