Senior Product Manager - Multiline (Remote US Residency)

Emergent Holdings•Lansing, MI
•$120,000 - $195,000•Remote

About The Position

This is an exciting opportunity for a seasoned commercial property and casualty professional to shape product strategy, drive new market development, and influence meaningful product innovation across a multi-line environment. In this role, the Senior Product Manager serves as a trusted technical underwriting expert, helping identify opportunities, strengthen existing products, and support enterprise-wide best practices. This position partners across business units and lines of business to bring consistency, insight, and strategic direction to complex initiatives, while leading high-impact process improvements that support growth, profitability, and long-term business success.

Requirements

  • Bachelor’s degree in Insurance, Business, Math, Finance, or a related field required.
  • Minimum ten years of commercial property and casualty multi-line underwriting, and product management/development experience with demonstrated technical knowledge with both small and large accounts, or equivalent experience that provides the necessary skills, knowledge and abilities; or any combination of education and experience that would provide an equivalent background.
  • Two years of experience with the Enterprise as a Corporate Underwriting Consultant or equivalent experience which provides the necessary skills, knowledge and abilities required.
  • Extensive commercial property and casualty underwriting knowledge with strong multi-line experience, including underwriting techniques, occupational classification codes, loss ratios, claims histories, retention plans, scheduled credits and other methods used to acquire and retain profitable business.
  • Experience in insurance product development, product ideation, market strategy, market research or risk management.
  • Ability to build enterprise multi-line capabilities and implement new product offerings within technology platforms.
  • Experience working with insurance-related regulatory and governing bodies.
  • Sound judgment in evaluating commercial property and casualty risks and determining whether to accept or reject risks for insurance coverage.
  • Ability to read, write, analyze and interpret policy documents, policy language, technical and financial information, and procedure manuals.
  • Strong analytical skills with the ability to identify improvement needs, develop solutions and perform necessary mathematical computations.
  • Excellent verbal and written communication skills, including the ability to exchange information clearly, present ideas, report facts and respond to questions effectively.
  • Strong interpersonal, negotiation and relationship-building skills with the ability to maintain productive partnerships.
  • Ability to manage multiple projects, meet deadlines with minimal direction and make competent independent decisions.
  • Proficiency with computers, Microsoft Windows, Microsoft Word and spreadsheet applications.
  • Ability to maintain confidentiality and perform assignments at locations outside the office as needed.

Nice To Haves

  • Progress towards, or completion of, industry-recognized professional designations (i.e., CIC, AU, CPCU) preferred.
  • Combinations of relevant education and experience may be considered in lieu of a degree.
  • Residency in Eastern and Central Time Zones encouraged/preferred.

Responsibilities

  • Identifies, evaluates and manages problem markets, underwriting trends, regulatory changes and emerging issues; provides reports and recommendations to support profitable growth and sound underwriting practices.
  • Analyzes current and potential books of business, including accounts above business unit authority limits, and makes recommendations on pricing, programs and risk selection as needed.
  • Develops, implements and monitors divisional underwriting policies, procedures, workflows, quality control standards and governance practices to promote consistency and best practices across operating units.
  • Identifies improvement opportunities, evaluates departmental programs and projects, and partners with management to strengthen processes, effectiveness and execution.
  • Develops and delivers training, programs and presentations at the business unit and divisional level.
  • Serves as a technical underwriting expert and advisor to Underwriting, Product Management, business units and other stakeholders on underwriting questions, audit issues, bureau inquiries and related business concerns.
  • Collaborates with enterprise operating units to support cost containment strategies, underwriting due diligence assignments, committees and approved enterprise initiatives.
  • Leads new market and product development efforts, including business cases, white papers, opportunity design, implementation planning and cross-functional coordination for multiple commercial lines of insurance.
  • Drafts, develops and implements new products, organizational practices, underwriting guidelines and letters of authority for new programs and products within the multi-line commercial insurance arena.
  • Evaluates complex reinsurance structures and clauses within proportional and non-proportional treaty and facultative reinsurance policies.
  • Conducts policy wording reviews for renewals to ensure compliance with underwriting guidelines.
  • Maintains a clear understanding of business requirements and applies expert product knowledge throughout the functional design process, including requirements documentation and technology liaison support.
  • Supports market intelligence initiatives, special projects and other assignments as needed while maintaining confidentiality of all information processed.

Benefits

  • We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form.
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