Senior Product Manager, Fraud

Caesars Entertainment•Jersey City, NJ

1d•$120,000 - $160,000

About The Position

Our Sr. Product Managers obsesses over their customers and pride themselves on developing features their customers love. They track the behaviors and outcomes of every feature they launch, only to keep improving the journey with each release. They listen to customers, their teams, stakeholders, SMEs across the empire while always considering the overall strategy of Caesars when they are creating, prioritizing, and sometimes negotiating items their team’s backlogs and roadmaps. Sr. Product Managers are natural leaders who inspire and deliver. We are seeking a customer-focused and highly analytical Sr. Product Manager to help drive our Fraud Prevention, Risk Decisioning, and Payment Integrity capabilities and reports to our Director of Product, Fraud & Payment Integrity. In this role, you will contribute to the product strategy and own the execution of features, tools, and platforms that protect our customers and our business from fraud and payment risk. You’ll collaborate closely with the Director of Product to shape the roadmap, translate business requirements into actionable product work, and deliver solutions that support the payments processing business with robust fraud controls that delivers frictionless user experiences. You will work cross functionally with teams across Fraud, Risk, Payments, Data Science, Engineering, Compliance, and Customer Support to deliver impactful products in a highly regulated, high-volume environment.

Requirements

4–6+ years as a Product Manager with experience designing, launching and optimizing large‑scale successful digital products; ideally in payments, fintech, fraud, risk, online gaming, or similar highly regulated industries
Industry knowledge, experience and passion for fraud prevention, identity verification, or transaction risk logic
Strong familiarity with detection tooling, rules engines, device intelligence, or payment risk workflows
Expertise in owning and delivering on complex and aggressive product roadmaps
Ability to write to descriptive narratives which demonstrate your knowledge of the problem, strategies, risks, and data which helped formulate the proposed solution or feature
Track record of leading and delivering large-scale products from conception through to completion
Experience in Agile software product delivery, preferably in a scrum setting using Jira
Experience working with Engineering, Data Science, and Fraud/Risk Operations teams

Nice To Haves

Experience with vendor orchestration, model monitoring, and risk decisioning platforms
Background building platform capabilities (rules engines, feature stores, experimentation frameworks)
Find complex problems with numerous restraints exciting; and not daunting
Enjoy learning new skills and are passionate about new developments in technology
You are highly motivated individual, who wants to work with the best and be the best
Ability to build trusting relationships with peers, teams, and leaders
Ability to lead through influence, inspiration, experience, and collaboration
You inspire teams to come together and build best in class B2C products

Responsibilities

Deliver and iterate on robust features across fraud prevention, payment and player risk, and payment integrity
Incorporate your Product Manager skillset and industry expertise with the development and roadmap prioritization with the Product Director
Capture, define and prioritize requirements for fraud detection tooling, rules engines, decisioning workflows, and identity verification systems while cultivating strategic alignment across Fraud, Risk, Payments, Compliance, Engineering, and Operations to ensure successful product launches
Collaborate with the Sr Product Director, Payments and Fraud to create the product strategy and roadmap for our Payments and Risk Platforms. Your Subject Matter Expertise will directly impact several KPIs such as Payments transactions including deposit and withdrawals Product Fraud and risk mitigation Transaction integrity and intelligence Treasury, settlements and reconciliation Operational dashboards, data and reporting
Partner with Engineering, QA, and Delivery teams to ensure stable deliveries
Translate customer research, regulatory updates, and market insights into clear priorities and scalable solutions
Champion a customer first, research driven culture while balancing risk/fraud and regulatory constraints
Cultivate strategic alignment across Growth, Risk, Compliance, Fraud, Payments, Engineering, Data Science, UX, Marketing, and Customer Operations teams
Build, monitor and communicate results of real-time visibility into funnel health and account outcomes (dashboards, leading indicators, anomaly detection, alerting)
Combine qualitative and quantitative inputs (UX research, usability tests, VOC, cohort and funnel analytics) to identify high leverage product improvements
Own the prioritization framework and process to balance business, engineering and stakeholder requirements
As our payment industry SME, you will communicate relevant payment industry trends with data backed recommendations and tradeoffs to senior leadership
Your ownership, vision, and ability to deliver will directly impact several KPIs such as Fraud Loss Rate Chargeback Rate & Disputes KPIs False Positive & Customer Friction metrics Payment Authorization Rates Identity Verification Pass Rates Account Takeover (ATO) risk metrics Manual review efficiency & decision accuracy