About The Position
Want to help protect AWS from emerging fraud vectors and make a direct multi-million-dollar impact to Amazon's bottom line? Come join the AWS Payments & Fraud Prevention team as a Senior Product Manager - External Services, you will own fraud prevention strategy for AWS customer signup and AI services. We are seeking a product leader who will be the single-threaded owner for two of the fast evolving fraud domains in AWS — account signup abuse and AI services fraud. You will balance two critical objectives: making legitimate customer onboarding as frictionless as possible while blocking bad actors who want to commit fraud or abuse our free tier offerings at scale. Simultaneously, you will build a comprehensive strategy and implement durable mechanisms to protect AWS AI services like Bedrock and Kiro from fraudulent activity. The ideal candidate combines strong fraud or security domain knowledge with product management expertise and a proven track record of delivering products at scale.
Requirements
- 5+ years of working as a Technical Product Manager experience
- Experience taking a product from conception and definition through engineering design and to market
- Experience owning/driving roadmap strategy and definition, with end-to-end product delivery
- Acts as an owner, removing obstacles and doing what's necessary to solve problems and delight customers
- Ability to navigate ambiguity independently and drive clarity where none exists
- Experience using AI tools to accelerate product development, research, and decision-making
Nice To Haves
- Experience in fraud prevention, trust & safety, or security domains
- Hands-on experience shipping AI/ML products that solve complex customer problems at scale
- Track record of influencing cross-functional roadmaps across engineering, science, and security teams
Responsibilities
- AWS Account Signup Fraud Prevention Own end-to-end fraud prevention strategy for AWS account signup. Define how risk signals are evaluated and acted upon to block fraudulent accounts before they gain access to AWS services. Drive protection against bot-driven free tier abuse, partnering with data science and engineering to continuously improve detection accuracy and reduce fraudulent activity at the point of registration.
- AI Services Fraud Prevention Define end-to-end fraud prevention product strategy for AI services. Build policy frameworks and mitigation mechanisms that create durable protection and mitigate AI services fraud.
- Product Strategy & Iteration Drive product evolution through data-driven decision making. Synthesize quantitative performance metrics — fraud rates, false positive rates, and enforcement accuracy — with qualitative feedback from customers and internal stakeholders to identify improvement opportunities. Define product roadmaps that balance fraud prevention effectiveness with customer experience.
- Cross-Functional Leadership Partner with Identity, AWS service teams, Finance, Legal, Engineering, and Science to drive decision making. Influence without authority across engineering, science, and product organizations. Represent account signup and AI services fraud prevention efforts in executive-level reviews.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
