Senior Product Manager, Enterprise Platform

Retool • San Francisco, CA

14h

About The Position

We're looking for a Product Manager to own and drive critical workstreams on Retool's Enterprise Platform team. This is the team that builds the platform layer governing how organizations adopt, secure, and scale Retool - so their teams can build and run apps, automations, and AI agents confidently across the enterprise.

The platform stack spans deployment infrastructure, permissions and access controls, audit logging, admin tooling, API / MCP integrations, and more. As AI agents and AI-powered workflows become central to how enterprises build and operate on Retool, both the deployment infrastructure and the governance layer need to evolve - to handle new compute and scaling demands, new trust and safety requirements, and new operational complexity. Much of that work will be yours. You'll own focused projects at a time and drive them end-to-end - scoping the problem, making tradeoffs, shipping, and iterating with customers. The work is technically complex, high-stakes, and directly tied to our largest customers' ability to trust and expand their use of Retool.

This is a role where you'll demonstrate strong execution across a couple of high-impact projects - getting deep into the details, leading across engineering, product, and design, partnering closely with go-to-market, and building direct relationships with our most valued customers. You'll need to be decisive, technically sharp, and comfortable pushing back when priorities compete. The right person brings platform instincts: you build scalable solutions rather than reactive, piecemeal features.

You'll join a small, experienced team that values clear thinking, speed, and direct communication - and a company where product is a core driver of how the business grows.

Requirements

• 4+ years of product management experience at a technology company, ideally one selling to enterprises
• Strong technical background - you've been an engineer, or you work at an engineering depth that lets you evaluate architecture decisions and tradeoffs directly
• Track record of shipping complex, cross-functional projects end-to-end with high independence
• Decisive product instincts - you form strong opinions, make calls, and course-correct rather than waiting for alignment
• Experience bridging engineering and go-to-market teams - you can translate customer needs into product priorities and arm sales with what they need
• Comfortable working directly with enterprise customers and navigating the complexity of their environments
• Platform thinking - you default to scalable, systematic solutions rather than one-off feature work
• AI fluency - you understand how AI agents, LLMs, and autonomous workflows behave, what infrastructure and resource demands they introduce, and what constraints (cost, latency, safety, unpredictability) enterprises need to manage to deploy them confidently
• Ability to maintain focus and a strong point of view under pressure from competing stakeholder requests
• Strong ownership mindset - you do what's needed to ship the right product, not just what's in scope

Responsibilities

• Drive projects end-to-end - from discovery through launch - without needing hand-holding
• Make decisions and own tradeoffs rather than seeking broad consensus
• Work closely with engineering on deeply technical problems (data connectivity, infrastructure, access control systems)
• Partner with sales and customer success to understand enterprise pain points, while maintaining a strong point of view on what to build vs. what to push back on
• Spend time directly with customers to understand how they deploy, govern, and scale internal tools

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed